Zachary Carroll
Oxford,PA
Summary
Proven leader in operations management, adept at staff supervision and customer relations, enhanced Domino's Pizza's service quality and efficiency. Skilled in money handling and team motivation, I drove significant improvements in customer satisfaction and operational accuracy, fostering a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Domino's Pizza
11.2019 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Oxford Area High School
Oxford, PA06.2020
Certificate - Engineering And Robotics
Technical College High School
West Grove, PA06.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Staff Management
- Employee Scheduling
- Workload Management
- Operations Management
- Policy Enforcement
Timeline
Assistant Manager
Domino's Pizza
11.2019 - 05.2024
High School Diploma -
Oxford Area High School
Certificate - Engineering And Robotics
Technical College High School
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Matthew QuinlanMatthew Quinlan
HR Coordinator at POWERBACK REHABILITATIONHR Coordinator at POWERBACK REHABILITATION