Motivated and passionate individual, eager to learn and progress within the company to perpetually grow and excel with. Dependable, reliable, and detail-oriented professional with strong organizational skills, intrapersonal skills, and proficient in computers; eager to secure position in a growing environment. Having multiple types of employment allows the ability to create diverse and adaptable learning environment, while bringing new information to the next experience to enhance and provide additional progression with a different perspective. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
Nurseryman
Parkview Nursery Canyon Crest
03.2022 - Current
Identify plants and trees to the customers' request
Diagnose illnesses and problems with plants and trees to find a solution and proper care
Recommend treatments, nutrients, soil, and advice for proper care for all types of plants and trees
Identify pests and insects on all types of plants to find appropriate and safest treatment
Recommend beneficial and desired insects, animals and plants for protecting endangered species (e.g white sage and bees), promoting proper care and migration to native wildlife (e.g native milkweed and butterflies), the proper use of natural pest control (e.g lady bugs and praying mantises), as well as the proper pollination of plants and trees (e.g bees, butterflies, hummingbirds, and complimentary plants)
Propagate trees and plants
Grafting desired trees and plants onto appropriate rootstocks
Assist in designing customers' terrain to there desired vision and existing landscape to deduce which plants are best suitable for their environment based on soil type, sun, and climate
Load bulk materials; e.g mulch, soil, and rocks, using Caterpillar, Kubota, and other heavy machinery
Stocking new and outgoing products for delivery using forklift
Conducting inventory and sales of new and incoming plants
Special ordering unique plants in accordance to a customers request
Used former experience in visual merchandising to organize, attract customers, and promote questions and sales of lesser known plant species
Maintain, water, and prune all plants and trees in nursery
Repot root bound and growing plants and trees to ensure healthy development and new growth
Assist customers in loading and answering questions about their new purchases
POS operations
Train and educated new hires
Manage and delegate duties based on customer and daily needs.
Deliver purchased products to customers' homes.
Field Manager
Grassroots Team
01.2020 - 03.2020
Engaged with potential clients with passion and information about the mistreatment of many different animals around the world and the work the ASPCA does to assist these animals in such conditions
Conducted research, gathered information from multiple sources and presented results
Carried out daily duties accurately and efficiently
Used coordination and planning skills to achieve results according to schedule
Completed paperwork, recognizing discrepancies and promptly addressing resolution
Participated in team-building activities to enhance working relationships
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe and efficient working environment
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Customer Service Associate
Lowe's, Inc.
03.2017 - 12.2019
Managed the paint department and assisted the neighboring departments, such as flooring and home decor
Responsible for maintaining in-stock merchandise, including back stock, top stock, daily inventory as well as the upkeep of designated departments
Executed daily cycle counts and the ordering of merchandise and materials used as employees
Assisted customers using engaging conversations with useful information and answering any questions or concerns with products, its background information, application, and maintenance
Managed the training and educating of new and existing employees with products and equipment unique to designated departments
Handled the usage, maintenance, and cleaning of equipment but not limited to paint tinters, color-matching machine, and blind/tile cutting machine
Took responsibility of demonstrations of applying paint as well as stains and polyurethane coats to different surfaces, using multiple techniques and equipment
Other demonstrations include installing and mounting different style of blinds
Undertook the responsibility for the process of incoming freight of product, new and continual
Responsible for the special ordering and cutting of blinds and certain flooring materials
Identified issues, analyzed information and provided solutions to improve efficiency and productivity
Supervised work of contracted employees to keep on task for timely completion
Participated in team-building activities to enhance working relationships
Used creativity and unique designs for the visual merchandising in accordance with company standards to attract customers and promote questions and interest of products
Stock Associate
Gap, Inc.
10.2013 - 10.2018
Responsible for shipping and receiving, including stock replenishment
In charge of the stock room, which encompasses its organization and cleanliness
Engaged with customers, offering information and suggestions to complete an outfit, using creativity and meaningful conversations to establish a connection and secure a positive customer experience
Executed daily opening preparations to enhance accessibility and organization, creating a clean environment
Embraced new visual merchandising techniques, cultivating unique, eye-catching displays to attract new and returning customers about different products
Recommended multiple techniques to improve efficiency and productivity, while always maintaining strict guidelines to secure a safe and healthy working environment
Used coordination and planning skills to achieve results according to schedule
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Office Assistant
State Farm Insurance
05.2013 - 11.2013
Documented and organized paperwork and information necessary for current and potential clients
Answered and transferred phone calls of clients
Prepared and stocked necessary materials and supplies
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Contact Manager (Temp)
Farmers Insurance
06.2013 - 07.2013
Prepared and delivered carefully constructed sales pitches, persuading potential customers to purchase all offered forms of insurance
Actively listened to customer requests, confirming full understanding before addressing concerns
Identified issues, analyzed information and provided solutions to problems
Monitored and reviewed relevant reporting data and produced statistical reports resulting in improved team performance.
Used coordination and planning skills to achieve results required and according to schedule
Warehouse Associate
Staffmark/UPS
10.2012 - 12.2012
Received material coming into the facility by vendors, customers, and other warehouses
Verified the quantity and description of materials received by checking merchandise against the packing list
Prepared necessary shipping documentation and readying the materials for shipment
Safely operated all necessary non-vehicular equipment in work area
Education
Currently attending - General/Biology
Chaffey College
Rancho Cucamonga, CA
12.2024
High school diploma - General
Rancho Cucamonga High School
Rancho Cucamonga, CA
05.2012
Skills
Responsible
Flexible & Adaptable
Detail-oriented
Analytical skills
Written communication
Intrapersonal communication
Leadership
Teamwork
Basic & complex math
Conflict resolution
Critical thinking
Organizational skills
Self-motivated professional
Computer skills
Store opening and closing
Customer service
Sales expertise
Reading comprehension
Multitasking abilities
Point of sale operations
Graphic design
Standard screen printing
Architectural design
Forklift operator
Caterpillar operator
Kubota operator
Training & Development
Self-Directed
Timeline
Nurseryman
Parkview Nursery Canyon Crest
03.2022 - Current
Field Manager
Grassroots Team
01.2020 - 03.2020
Customer Service Associate
Lowe's, Inc.
03.2017 - 12.2019
Stock Associate
Gap, Inc.
10.2013 - 10.2018
Contact Manager (Temp)
Farmers Insurance
06.2013 - 07.2013
Office Assistant
State Farm Insurance
05.2013 - 11.2013
Warehouse Associate
Staffmark/UPS
10.2012 - 12.2012
High school diploma - General
Rancho Cucamonga High School
Currently attending - General/Biology
Chaffey College
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