Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Christensen

Gardnerville

Summary

Dynamic professional with a proven track record in sales and marketing, notably at Hyatt Vacation Club. Excelled in customer relations and business development, leveraging skills in Microsoft Office and Salesforce to surpass sales goals. Demonstrated expertise in project management and staff training, fostering significant service enhancements and partnership growth.

Overview

10
10
years of professional experience

Work History

Access SE

Hyatt Vacation Club
10.2023 - Current
  • Established strong relationships with community-based organizations, facilitating partnerships that enhanced service offerings for both clients and coworkers alike.
  • Collected and documented statistical data related to program assignments.
  • Deployed conflict resolution skills during challenging situations involving clients or coworkers fostering positive outcomes for all parties involved.
  • Educate and sell prospective clients on Access Program, an introductory vacation package, to generate maximum sales in vacation ownership.
  • Survey toured guests about their thoughts and opinions with regard to our product and presentations to validate a positive sales experience.
  • Train and assist in the upbringing of new marketers from the position I had previously held, as well as continue to coordinate outside sales events.


Marketing Coordinator

Hyatt Vacation Club
06.2020 - 10.2023
  • Marketing to guests on the prospect of attending a sales presentation.
  • Selling mini-vacations to guests with the caveat of attending a sales presentation.
  • A driving force in creating memorable and lasting impressions on guests as concierge.
  • Providing local insight into the surrounding areas and assisting in planning vacations catered specifically to the needs of the guest.
  • Verifiable track record of hitting and exceeding sales goals and quotas.

Barback/Table Busser

Lone Eagle Grille
03.2017 - 04.2020
  • Supported serving staff by working efficiently and staying on top of serving and making bar drinks.
  • Maintain a clean and stocked bar to improve the flow of service.
  • Regularly kept inventory on current stock of liquor, wine, beer, and other consumables.
  • Quickly and effectively bussed tables to improve table and bar customer turnaround times.
  • Prepare and keep a plentiful supply of garnishes and appetizers on hand for the entirety of my shift.
  • Familiar with practices of formal dining table settings.

Sales & Marketing Special Events Representative

David Walley's Resort
11.2014 - 03.2017
  • OPC sales and marketing; pitching and closing vacation travel packages to create interest and marketing opportunities for David Walley's Hot Springs.
  • Coordinated trade shows and booth setup utilizing marketing techniques to drive sales.
  • Customer relations; establish long lasting positive relationships with clients on behalf of the company for greater return rates.
  • Preparation and signing of sales contracts with clients, including remote payment collection and processing.
  • Clear & concise communication upward and laterally within the company while travelling to update superiors and peers.

Education

High School Diploma -

Douglas High School
Gardnerville, NV
06-2014

Skills

  • Sales and marketing
  • Customer relations
  • Business administration
  • Business development
  • Project management
  • Microsoft Office(word, excel, powerpoint)
  • Staff management
  • Variety of POS systems, sales trackers, employee records(Salesforce, Workday, Toast, Quickbooks POS, etc)

Timeline

Access SE

Hyatt Vacation Club
10.2023 - Current

Marketing Coordinator

Hyatt Vacation Club
06.2020 - 10.2023

Barback/Table Busser

Lone Eagle Grille
03.2017 - 04.2020

Sales & Marketing Special Events Representative

David Walley's Resort
11.2014 - 03.2017

High School Diploma -

Douglas High School

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Zachary Christensen