Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
3
3
years of professional experience
Work History
Manager/ Bartender
BJ's Restaurant & Brewhouse
Reno, Nevada
06.2024 - Current
Took orders from customers accurately and in a timely manner.
Trained new employees to perform duties.
Provided exceptional customer service by anticipating guest needs before they arise.
Developed strategies for improved operational efficiency and customer satisfaction.
Server
Caspian's Mediterranean Cafe
Eugene, Oregon
07.2022 - 01.2024
Maintained records of transactions made during shift as required by law or company policy.
Accurately recorded orders on cash register and point-of-sale system.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Some College (No Degree) - Marketing
University of Oregon
Eugene, OR
Skills
Quality control standards
Cash handling
Alcohol safety
Social media marketing
Retaining information
Reconciling cash drawers
Attentive service
Staff training and supervision
Accomplishments
Housing President for Alpha Tau Omega Fraternity
Dean's list at the University of Oregon three times