Zachary Crowley
Omaha,NE
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
8
8
years of professional experience
Work History
Account Manager, Inside Sales
Thrasher Foundation Repair
07.2022 - Current
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
- Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
- Facilitated regular team meetings to share best practices, discuss challenges, and foster a collaborative work environment.
- Coordinated onboarding efforts for new team members, providing mentorship and guidance as they acclimated to their roles.
5th Grade Teacher
Alief ISD
03.2019 - 05.2022
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Implemented classroom management improvements to enhance class morale and engagement.
- Built positive relationships with parents to involve families in educational process.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
Summer Intern
Aquaspy
05.2019 - 08.2019
- Interacted with customers by phone, email or in-person to provide information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Answered phones, provided information and took messages.
- Analyzed problems, identified solutions and made decisions.
- Assisted customers in installing new technology
Assistant Football Coach
Elm Creek Public Schools
08.2016 - 08.2021
- Managed facilities maintenance and pre-game preparation as well as practices and outreach events.
- Scouted opposing teams to help build effective gameplay strategies.
- Cultivated strong relationships with donors to build consistent program foundation.
- Revamped teams' defensive and offensive playbooks, leading to a higher PPG Total.
- Implemented successful training and conditioning programs to elevate players' physical abilities and stamina.
Education
Bachelor of Science - Education
University of Nebraska At Kearney
Kearney, NE09.2019
Skills
- Relationship building
- Problem-solving skills
- Time management
- Technology integration
- Objection handling
- CRM proficiency
- Account Management
- Client Support
- New Hire Onboarding
- Operations Management
References
Shane Bucklin - Account Manager
Cell:4023508800
Britton Ferguson - AquaSpy Supervisor
Cell: 3084400677
Jayce Dueland - Head Coach Cozad Public Schools
Cell: 3083405724
Christopher Rhodes- Assistant Principle Budewig Public Schools
Cell: 7139653095
Timeline
Account Manager, Inside Sales
Thrasher Foundation Repair
07.2022 - Current
Summer Intern
Aquaspy
05.2019 - 08.2019
5th Grade Teacher
Alief ISD
03.2019 - 05.2022
Assistant Football Coach
Elm Creek Public Schools
08.2016 - 08.2021
Bachelor of Science - Education
University of Nebraska At Kearney
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