Zachary Davis
Healthcare Manager
Tampa,FL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Durable Goods Coordinator
Newsom Eye And Laser Center
02.2024 - Current
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Responsible for monitoring GPO offerings and sought out new GPO opportunities.
- Monitored physician fees schedules and ASP drug pricing on a monthly basis to track trends in the market to provide future planning on drug opportunities.
- Worked with field reimbursement managers to onboard new products as insurance policy's changed.
Retina Injection Manager
Newsom Eye And Laser Center
02.2023 - 02.2024
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Oversaw retina medication inventory software to maintain accuracy and improve workflow.
- Process improvement to increase efficiency working with all aspects of the retina department
- Monitored contracts to maximize purchasing power through vendors
- Worked with drug reps to solve claim denials, updates to coverage policies, and GPO contracts
Clinic Team Leader
Newsom Eye And Laser Center
10.2021 - 02.2024
- Filled in as the acting office manager during times without one on staff.
- Helped develop and implement protocol for PODIS plus retina inventory management.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Supervised team of twelve ophthalmic technicians.
- Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Inspected equipment and conducted basic repairs to keep machinery operational.
- Interacted with drug and optical representatives to maintain sample inventory of contact lenses and ophthalmic medications.
- Assisted optometrist with contact lens fittings
- Learned phlebotomy to provide support to phlebotomist helping with serum tears and fluorescein angiography.
- Worked with management to bring on Rxsights LDD to our office to offer treatments including helping train new technicians on LAL treatments
Clinic Captain
Newsom Eye And Laser Center
08.2021 - 10.2021
- Interacted with team members, encouraging each to be outgoing and offer excellent service to patients.
- Helped with training on new technicians
- Worked with management to develop a technician training program that was implemented company wide.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Used my skillset to float around the floor and provide support where it was needed to promote clinic flow.
- Cultivated interpersonal skills by building positive relationships with others.
Ophthalmic Technician
Newsom Eye And Laser Center
03.2021 - 09.2021
- Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
- Operated ophthalmic equipment including Zeiss OCT, Optovue OCT, Endothelial Cell Count, Autorefractors, Pentacam, Lenstar, Zeiss HFA 3, Wavelight Vario, Optos, Lenstar, and Zeiss Visucam.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured and recorded visual acuity, color vision and brightness acuity testing.
- Measured intraocular pressure using Goldman, Tonopen and I-care tonometry process.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
- Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
- Filled out Prior authorizations and worked with patients to help find drug coverage.
- Responded to patients calls about clinical issues.
- Refraction in plus cylinder.
Compounder
Formulated Solutions
10.2020 - 03.2021
- Accurately recorded operational practices and production data.
- Weighed out materials carefully and followed label requirements for each package.
- Operated blending and other machinery safely and in conformance with manufacturer instructions.
- Accurately measured and blended materials according to specifications.
- Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
Veterinary Technician
Animal Eye Clinic of Jacksonville
05.2017 - 08.2019
- Administer medications topically, intravenously, and subcutaneously
- Set up and monitor anesthesia during surgery
- Perform diagnostic tests such as tonometry, electroretinograms, and ultrasound.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Education
Masters - Medical Science
University of South Florida, College of Health
Tampa, Fl 08.2019 - 08.2020
Bachelors - Animal Science
University of Illinois At Urbana-Champaign
Champaign, IL 08.2015 - 05.2017
Associate of Science -
Illinois Central College
East Peoria, IL 08.2013 - 05.2015
Skills
Data collection and analysis
Planning and Coordination
Computer skills
Patient flow
Staff Management
Strategic planning
Improvement initiatives
Schedule optimization
Staff Training and Development
Self-Directed
Relationship Building
Project Planning
Certification
Basic Life Support
Timeline
Durable Goods Coordinator
Newsom Eye And Laser Center
02.2024 - Current
Certified Ophthalmic Assistant
10-2023
Retina Injection Manager
Newsom Eye And Laser Center
02.2023 - 02.2024
Clinic Team Leader
Newsom Eye And Laser Center
10.2021 - 02.2024
Clinic Captain
Newsom Eye And Laser Center
08.2021 - 10.2021
Ophthalmic Technician
Newsom Eye And Laser Center
03.2021 - 09.2021
Compounder
Formulated Solutions
10.2020 - 03.2021
Masters - Medical Science
University of South Florida, College of Health
08.2019 - 08.2020
Veterinary Technician
Animal Eye Clinic of Jacksonville
05.2017 - 08.2019
Bachelors - Animal Science
University of Illinois At Urbana-Champaign
08.2015 - 05.2017
Associate of Science -
Illinois Central College
08.2013 - 05.2015