Zachary Dick
Rochester Hills
Summary
Talented Worker bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
09.2024 - 06.2025
- Provided exceptional customer service while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to expedite orders during peak hours.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new team members on menu items and service protocols.
Sales Associate
The Garage Auto Sales
10.2024 - 05.2025
- Maintained knowledge of current promotions to effectively upsell products.
- Trained new associates on sales techniques and customer service standards for improved performance.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Head Food Runner
Rochester Chop House
02.2022 - 07.2022
- Coordinated timely delivery of food and beverages to ensure optimal guest satisfaction.
- Trained new staff on efficient food running procedures and service standards.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Monitored inventory levels of supplies, communicating needs to management as necessary.
Assistant Kitchen Manager
City Burger
11.2020 - 02.2022
- Assisted in daily kitchen operations, ensuring efficient food preparation and service.
- Collaborated with head chef to develop menu items and optimize recipes.
- Trained new staff on kitchen procedures, safety protocols, and equipment usage.
- Monitored inventory levels and assisted in ordering supplies to maintain stock.
Education
Rochester High School
Rochester, MIElectrial Engineering
Oakland Community College
Bloomfield Hills, MI05-2029
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- High volume dining
- Sales expertise
Timeline
Sales Associate
The Garage Auto Sales
10.2024 - 05.2025
Server
Red Robin
09.2024 - 06.2025
Head Food Runner
Rochester Chop House
02.2022 - 07.2022
Assistant Kitchen Manager
City Burger
11.2020 - 02.2022
Rochester High School
Electrial Engineering
Oakland Community College
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