Zachary Dingman
Ventura,USA
Summary
Extensive experience in customer service, adept at managing diverse scenarios and delivering professional outcomes. Proven ability to excel in various roles, from administration to front-end positions, while maintaining a courteous and effective demeanor. Strong focus on problem-solving and customer satisfaction, consistently achieving positive results.
Overview
4
4
years of professional experience
Work History
Cashier
Caje Coffee Roasters
Ventura
07.2024 - Current
- Welcome, customers, and help determine their needs.
- Serve drinks and food according to order requests.
- Prepare ingredients for menu items.
- Maintain a clean environment.
Park Aide
California state parks
Ventura, CA
10.2023 - Current
- Provide support to park visitors and campers.
- Complete various administrative tasks.
- Approval to drive a state vehicle
- Prepare incident reports to document.
- Radio use for dispatch.
- Record detailed notes on issues or incidents raised by visitors for follow-up action.
Visitor Service Aide
Friends of Santa Cruz State Parks
Santa Cruz, CA
06.2021 - 09.2023
- Delivered exceptional customer service through in-person and telephone interactions.
- Executed emergency protocols and operated radio communications with dispatch and first responders.
- Processed financial documents related to daily operations efficiently.
- Collected data from lead interpreter and disseminated information to the public.
Education
Some College (No Degree) - Photography, Theater, Art
Cabrillo
Santa CruzSkills
- Radio communication
- Administrative support
- Attention to detail
- Public speaking
- Customer service
- Data collection
- Vehicle operation
- Public safety
References
- Christa Quick, State Parks, (805)-223-0110, christa.quick@parks.ca.gov
- Troy Yamasaki, Caje Roasters, (805)-231-4136, Troy@caje.coffee
- Paul Martinez, Friends of Santa Cruz, (831)-789-7646, paul@thatsmypark.org
Timeline
Cashier
Caje Coffee Roasters
07.2024 - Current
Park Aide
California state parks
10.2023 - Current
Visitor Service Aide
Friends of Santa Cruz State Parks
06.2021 - 09.2023
Some College (No Degree) - Photography, Theater, Art
Cabrillo
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