Zachary Ferraro
Milton,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Sales Associate
Darkside Records
Poughkeepsie, New York
12.2020 - 02.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and recommendations.
- Guided customers in product selection, addressing inquiries and offering tailored product advice.
- Resolved customer inquiries and complaints professionally and efficiently.
- Cultivated strong relationships with regular customers to encourage repeat business.
- Processed sales transactions using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled incoming telephone calls, delivering accurate information about store offerings and services.
- Provided accurate information about products, prices and services.
- Managed inventory levels and organized stock displays.
- Refilled shelves to maintain adequate stock availability.
- Maintained store cleanliness and visual merchandising standards.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new staff on store policies and operational procedures.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Provided assistance in the loading and unloading process of goods from vehicles when necessary.
Front End Associate
Price Chopper
Poughkeepsie, NY
07.2020 - 12.2020
- Guided customers with inquiries and product selections to enhance shopping experience.
- Managed cash register and efficiently processed customer transactions.
- Ensured cleanliness and organization of store displays to maintain appealing presentation.
Education
High School Diploma -
Marlboro Central High School
Marlboro, NY06-2021
Skills
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Customer relationship management
- Product knowledge
- Team collaboration
- Problem solving
- Effective communication
- Product sales
- Money handling
References
References available upon request.
Timeline
Sales Associate
Darkside Records
12.2020 - 02.2026
Front End Associate
Price Chopper
07.2020 - 12.2020
High School Diploma -
Marlboro Central High School