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Associate Principal Engineer

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Experienced professional in customer service with a strong ability to communicate effectively and solve problems. Proven track record of efficiently handling customer inquiries and resolving issues to maintain exceptional standards. Skilled in collaborating with team members and adapting to changing requirements. Recognized for reliability, empathy, and a results-oriented mindset in fast-paced environments.

Adept at enhancing customer satisfaction, I leveraged complaint resolution and interpersonal communication skills at Zimmer Biomet to significantly reduce escalations. My leadership in training teams and streamlining call management processes led to improved service quality, showcasing my ability to address complex issues efficiently and foster positive client relationships.
Knowledgeable and dedicated customer service professional with extensive experience in the orthopedics industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Dynamic leader and problem-solver with a proven track record at Circle K, enhancing customer satisfaction and team performance. Skilled in complaint resolution and customer support, I excel in driving sales and service improvements. Trained and mentored teams for peak efficiency, achieving notable quality control and retention rates.

Proven leader in customer service, I excelled at West Side Telecommunications by mastering complaint resolution and fostering team leadership. With a keen eye for detail and a positive, friendly demeanor, I significantly enhanced customer satisfaction. My expertise in credit card processing and ability to swiftly adapt to new technologies stand out, driving successful project deliveries and exceeding credit application goals.

Dynamic customer service leader with a proven track record at Harbor Division, excelling in team training and relationship management. Recognized for enhancing client satisfaction through effective complaint resolution and process improvements. Skilled in MS Office applications, I foster a positive environment that drives team performance and exceeds service standards. Knowledge of all Imort Export and Rail shipments, drayage, intermodal and transportation a plus. Can type 55wpm and ten key by touch. Also starting in this industry in the warehouse division, so knowledge of warehousing in my background as well.

Zachary George

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Lead Customer Service Representative

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Associate of Science - Marine Engineering

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Lead Customer Service Representative

Warehouse Worker/Drive

Detailer

Associate of Science - Marine Engineering

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