Zachary George
369 Lakeview Drive,FL
Summary
Dynamic and results-driven professional with extensive experience at Avis Budget Group, excelling in complaint handling and team member training. Proven ability to prioritize tasks and resolve customer issues effectively. Skilled in MS Office applications and forklift operation, demonstrating a commitment to excellence and leadership in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lead Customer Service Representative
Avis Budget Group
Fort Lauderdale, FL
04.2024 - Current
Lead Customer Representative
Processing VIP contract
Delegate daily responsibilities to coworkers
Rate Shop quote for walk up customers
Deliver Chairman Cars to airport and drop Chairman to respective terminal
Warehouse Worker/Drive
Marine Outfitters
Fort Lauder
04.2018 - 2021
Prepare Order to be delivered to vessel
Contact vendors to get pricing
Purchase Order
Stock inventory
Delivery Driver
Use of Microsoft words and excel
Detailer
Lat 26
Fort Lauderdale, FL
04.2017 - 2019
Detail Boats and Car
Produce Cleaning product
Label Products
Operate Fotklift
Loading And Receiving Deliveries
Education
Associate of Science - Marine Engineering
Hamilton Lavity Stoutt Community College
British Virgin Islands07.2014
Skills
- Complaint handling
- Team member training
- Call management
- Work prioritization
- Customer complaint resolution
- Call center experience
- Willingness to lead
- Customer correspondence
- Service recommendations
- Order processing
- MS office applications
- Forklift Certified
- Diligent
- Time management
Timeline
Lead Customer Service Representative
Avis Budget Group
04.2024 - Current
Warehouse Worker/Drive
Marine Outfitters
04.2018 - 2021
Detailer
Lat 26
04.2017 - 2019
Associate of Science - Marine Engineering
Hamilton Lavity Stoutt Community College