Zachary Glass
Eola,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable Worker brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Market Street United
08.2017 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Bowling Attendant
Stadium Lanes
07.2017 - 06.2018
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
- Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
- Ensured smooth transitions between groups by efficiently resetting lanes and managing waitlists.
- Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
- Cleaned ashtrays, furniture and tables.
- Collected and replenished sodas and beer and monitored inventory to minimize loss.
- Coordinated lane assignments strategically to accommodate group sizes and individual preferences while maximizing usage rates throughout peak hours.
- Responded to guest inquiries and service issues.
- Greeted guests and attended to related needs.
- Enhanced customer experience by providing exceptional service and promptly addressing inquiries.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Front End Cashier
HEB Grocery Store
05.2016 - 06.2017
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Organized items on shelves to help customers locate products easily and quickly.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Front End Cashier
Mereta Co-op Gin
05.2015 - 08.2015
- Organized items on shelves to help customers locate products easily and quickly.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
- Collaborated with team members to ensure seamless store operations during busy periods.
Education
High School Diploma -
Eden High School
Eden, TX05.2015
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Strong Communication Skills
- Problem-Solving
- Attention to Detail
- Working Quickly
- Productivity and Efficiency
- Heavy Lifting Capacity
Timeline
Food Service Worker
Market Street United
08.2017 - Current
Bowling Attendant
Stadium Lanes
07.2017 - 06.2018
Front End Cashier
HEB Grocery Store
05.2016 - 06.2017
Front End Cashier
Mereta Co-op Gin
05.2015 - 08.2015
High School Diploma -
Eden High School
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