Zachary Gross
Tampa,Florida
Summary
Motivated marketing student at The University of Tampa with a strong background in customer service, sales, and logistics. Demonstrated problem-solving and communication skills enhance adaptability and attention to detail in various roles. As a leader in Alpha Epsilon Pi, successfully increased membership and coordinated impactful events. Eager to leverage these skills in a dynamic internship setting to contribute to meaningful projects.
Overview
6
6
years of professional experience
Work History
Sales Associate
Aquatic Pool And Spa Service
Guilford, CT
05.2024 - 08.2025
- Analyzed clients need to deliver tailored solutions for pool maintenance and equipment upgrades.
- Developed problem-solving skills by troubleshooting technical and mechanical issues.
- Built strong customer relationships to ensure satisfaction, and repeat business.
Operations Team Member
Mikro Depot
Hamden , CT
02.2022 - 03.2024
- Thrived in high-pressure situations by ensuring on-time delivery of customer orders.
- Collaborated with team members to optimize restaurant operations and exceed customer expectations.
- Fostered strong communication and time management skills in a fast-paced environment.
Logistics Assistant
Butterworth Farm
Hamden, CT
01.2020 - 03.2022
- Managed and organized orders with a strong attention to detail and accuracy.
- Resolved logistical challenges efficiently, strengthening problem-solving abilities.
- Gained operational experience, including inventory management, and supply coordination.
Education
Bachelor of Science - Marketing
The University of Tampa
Tampa, FL01.2025
High school or equivalent -
Hamden High School
Hamden, CT01.2022
Skills
- Problem Solving and Critical Thinking
- Strong communication and presentation
- Team Collaboration and Leadership
- Customer Relationship Management
- Analytical skills
- Adaptability and quick learner
Volunteer Experience
- Dominate the Day 5K, West Haven, CT, 01/17, Present, Organized and assembled participants for annual fundraising events.
- Where the Love Is Animal Shelter, Hamden, CT, Assistant Event Coordinator, 01/20, Present, Facilitated successful adoption and fundraising events.
Leadership Affiliations
Alpha Epsilon Pi - UT Chapter
Executive Board Member (Rush Chair & Vice President)
Tampa, FL | August 2022 – Present
- Spearheaded recruitment initiatives, achieving a 15% increase in membership during tenure as Rush Chair.
- Strategically planned and executed chapter events and programs, fostering member engagement and organizational growth.
- Strengthened leadership and strategic planning capabilities by implementing innovative initiatives to enhance chapter operations and visibility.
Timeline
Sales Associate
Aquatic Pool And Spa Service
05.2024 - 08.2025
Operations Team Member
Mikro Depot
02.2022 - 03.2024
Logistics Assistant
Butterworth Farm
01.2020 - 03.2022
Bachelor of Science - Marketing
The University of Tampa
High school or equivalent -
Hamden High School
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