ZACHARY HAWKINS
Bellevue,ID
Summary
Dynamic customer service professional with a proven track record at Durty Vape, adept at enhancing customer satisfaction through active listening and effective problem-solving. Recognized for reliability and maintaining composure in high-pressure situations, while accurately processing transactions and promoting store initiatives to drive sales. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Durty Vape
Bellevue , ID
11.2024 - 03.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Associate Cashier
Oasis Stop 'N Go
Bellevue, ID
02.2024 - 11.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Grocery Stocker/Cashier
Atkinson's Market
Bellevue , ID
05.2022 - 02.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Grocery Stocker/Cashier
Grocery Outlet Bargain Market
Hailey, Idaho
05.2021 - 05.2022
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Durty Vape
11.2024 - 03.2025
Customer Service Associate Cashier
Oasis Stop 'N Go
02.2024 - 11.2024
Grocery Stocker/Cashier
Atkinson's Market
05.2022 - 02.2023
Grocery Stocker/Cashier
Grocery Outlet Bargain Market
05.2021 - 05.2022
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