Zachary Hogan
Sparta,KY
Summary
Customer service clerk looking to utilize skills and experience to assist clients in the financial industry. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Overview
13
13
years of professional experience
Work History
Customer Service Clerk/Cashier
The Kroger Co.
02.2012 - Current
- Courtesy clerk, assist in bagging their items.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
- Routinely assist with running the Kroger liquor store as needed
- As well as Close the liquor store when needed.
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
- Assist customers with grocery checkout via cash register and self-checkout.
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
- Control the fuel Kroger fuel center to safely maintain efficient operations of the fuel center
- Sell lottery tickets, cash out lottery from time to time.
Customer Service Clerk/Cashier
The Kroger Co.
06.2015 - Current
- Assist customer service manager with day-to-day operations of the front-end department of the store.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
Customer service Clerk/Cashier
The Kroger Co.
01.2018 - 01.2020
- Provide money transfers, money orders, refunds and bill pay for customers at the service desk.
Customer service Clerk/Cashier
The Kroger Co.
01.2018 - 01.2020
- Collect, organize, and account for cash transactions during business hours.
Education
Finance -
Northern Kentucky University, Highland Heights, KY
Kentucky 05.2020
High School Diploma -
Grant County High School
Dry Ridge, KY05.2013
Skills
- Managed own Fidelity portfolio since 2019
- Some financial knowledge, stocks, ETFs IRAs, 401k
- 12 years of customer service experience
- Payment Processing
- Customer Service
- Problem Resolution
- Money handling abilities
Timeline
Customer service Clerk/Cashier
The Kroger Co.
01.2018 - 01.2020
Customer service Clerk/Cashier
The Kroger Co.
01.2018 - 01.2020
Customer Service Clerk/Cashier
The Kroger Co.
06.2015 - Current
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
Customer Service Clerk/Cashier
The Kroger Co.
01.2015 - Current
Customer Service Clerk/Cashier
The Kroger Co.
02.2012 - Current
Finance -
Northern Kentucky University, Highland Heights, KY
High School Diploma -
Grant County High School
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