Results-driven Co-Manager with expertise in forklift operation and point of sale systems. Demonstrated success in managing inventory levels and resolving customer inquiries, committed to driving operational efficiency and enhancing team performance.
Overview
20
20
years of professional experience
Work History
Co Manager
84 Lumber
Pearl River, Louisiana
06.2006 - Current
Coordinate daily operations across departments, including loading and delivery, operating forklift for truck loading, and building loads per work order to ensure accuracy and on time scheduled deliveries. Coordinate proper loading of trucks, navigate point of sale system.
Supervise daily operations to ensure adherence to safety regulations.
Train staff, assign tasks, and address customer complaints.
Train team members on product knowledge and customer service techniques.
Coordinate staff scheduling to enhance workflow efficiency.
Resolve customer inquiries and complaints to ensure satisfaction.
Delegate assignments based on team strengths to optimize floor coverage and service levels.
Oversee ordering process for non-commodity items to maintain stock availability.
Receive and verify orders to ensure invoice accuracy.
Maintain and update inventory systems to track stock levels. Weekly and mid year and end of year inventory.
Minimize waste by employing specific expense-tracking and cost-control strategies.
Provide feedback on employee performance and implement corrective measures.
Remain calm and professional in stressful circumstances and effectively diffuse tense situations.
Education
Certificate in Culinary Arts - Culinary
Culinary Institute of New Orleans
New Orleans
12-1998
High School Diploma -
Slidell High
Slidell, LA
05-1996
Some College (No Degree) - Business Management
Southeastern Louisiana University
Hammond, LA
Skills
Inventory management
Forklift operation
Point of sale systems
Order accuracy
Staff training
Customer relationship management
Affiliations
Enjoy home projects, hunting and fishing sports, and family activities, cooking for family and friends and enjoy historical movies and books.