Zachary Hudson
Orlando,US
Summary
Results-driven Operations Supervisor with over a decade of experience in logistics and warehouse management. Enhanced operational efficiency while managing costs and improving customer satisfaction in fast-paced environments. Led large teams, developed employee training programs, and implemented technology solutions to optimize processes.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
OPERATIONS MANAGER
US Design Source
Orlando, Florida
10.2025 - Current
- Oversaw daily flooring and installation operations to enhance project efficiency and ensure customer satisfaction.
- Coordinated installation schedules, subcontractors, and materials for residential and commercial projects to streamline operations.
- Manage customer relations, project timelines, and operational workflow.· Support sales and installation teams to maintain quality standards and timely project completion.
OPERATIONS SUPERVISOR
United Parcel Service (UPS)
Orlando, US
01.2019 - 01.2024
- Supervised daily logistics for team of 120 professionals, ensuring operational efficiency and smooth workflow.
- Directed transload activities, aligning cost management with customer satisfaction goals.
- Led expansion projects and new technology rollouts, enhancing operational capabilities.
- Led expansion projects and technology rollouts, improving operational capabilities and service delivery.
WEARHOUSE ASSOCIATE
Sodo Home Design
Orlando, US
01.2017 - 01.2019
- Managed inbound and outbound home development orders, ensuring timely and accurate deliveries that met customer expectations.
- Delivered orders to contractors and customers, consistently achieving high standards of service and client satisfaction.
- Provided quality customer service, enhancing client satisfaction.
- Assisted in organizing home show conventions, enhancing event success through effective coordination and logistics support.
PART-TIME SUPERVISOR
United Parcel Service (UPS)
Orlando, US
01.2015 - 01.2019
- Supervised logistics for team of 9, streamlining daily operations.
- Facilitated team achievement of productivity goals, contributing to operational efficiency.
- Monitored safety compliance within department, leading to reduction in incidents.
SEASONAL HIRE
United Parcel Service (UPS)
Orlando, US
01.2014 - 03.2015
- Ensured timely package delivery during peak periods, supporting logistics operations at UPS.
- Facilitated efficient logistics, achieving on-time delivery for thousands of packages during peak season.
- Streamlined package handling processes, contributing to improved delivery times and customer satisfaction.
- Executed daily operational tasks with precision in a fast-paced environment.
- Proposed and implemented ideas that improved team collaboration and addressed challenges in service delivery.
- Collaborated with diverse coworkers to meet objectives and resolve product-related issues.
WAREHOUSE ASSOCIATE
United Parcel Service (UPS)
Orlando, US
01.2014 - 01.2015
- Managed inventory, reducing discrepancies and enhancing stock accuracy, leading to smoother operations.
- Managed inventory to reduce discrepancies and enhance stock accuracy, supporting smoother operations.
- Collaborated with team to streamline warehouse processes, improving overall efficiency and workflow.
- Fostered teamwork in fast-paced environment, ensuring timely package handling for improved delivery times.
LEAD OF OPERATIONS
Sunken Booty
Orlando, US
01.2011 - 01.2014
- Directed retail operations, improving customer satisfaction and resource efficiency, leading to increased repeat business.
- Led retail operations, enhancing customer experience and optimizing resources, achieving measurable results in sales growth.
- Managed retail operations, focusing on customer experience and resource allocation, resulting in improved team performance.
Education
A.S - Associate in Science
Seminole State College of Florida
ALTAMONTE SPRINGS, Fl 05.2012 - 03.2013
HIGH SCHOOL DIPLOMA -
Lyman High
LONGWOOD, FLSkills
- Transload oversight
- Resource management
- Development planning
- Safety protocol enforcement
- Team supervision
- Training delivery
- Cross training
- Stakeholder liaison
- Meeting standards
- Policy communication
- Promoting collaboration
- Timekeeping management
Accomplishments
- Supervisor of the Month
- Certificate of Completion: UPS INTEGRAD
- 1 Year Injury-Free Operation Award
- 10 Years of Service Award
References
- William Diaz, United Parcel Service, 4075351918
- Caleb Williams, Sunken Booty, 4076207544
Timeline
OPERATIONS MANAGER
US Design Source
10.2025 - Current
OPERATIONS SUPERVISOR
United Parcel Service (UPS)
01.2019 - 01.2024
WEARHOUSE ASSOCIATE
Sodo Home Design
01.2017 - 01.2019
PART-TIME SUPERVISOR
United Parcel Service (UPS)
01.2015 - 01.2019
SEASONAL HIRE
United Parcel Service (UPS)
01.2014 - 03.2015
WAREHOUSE ASSOCIATE
United Parcel Service (UPS)
01.2014 - 01.2015
A.S - Associate in Science
Seminole State College of Florida
05.2012 - 03.2013
LEAD OF OPERATIONS
Sunken Booty
01.2011 - 01.2014
HIGH SCHOOL DIPLOMA -
Lyman High