Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachary Hynes

Cranston,RI

Summary

I'm a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. I commit to maintain professional relationships to increase profitability and drive business results.

Overview

15
15
years of professional experience

Work History

SALES ASSOCIATE

Aldi
12.2017 - Current
  • Greeted customers warmly and offered assistance
  • Assisted customers with product selection to ensure customer satisfaction
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Built relationships with potential customers by providing helpful advice on product selection.

SALES ASSOCIATE

Zumiez
05.2015 - 06.2016
  • Helped customers find and select products
  • Performed cleaning tasks, keeping store neat and organized
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Provided accurate information about products, prices, and availability both in person and over phone

Credit Union Teller

Desert Financial Credit Union
11.2014 - 04.2016
  • Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
  • Promoted digital banking solutions to members, driving increased adoption of online platforms for managing their finances.
  • Collaborated with loan officers to facilitate successful loan applications for credit union members seeking financing options.
  • Contributed to a positive team atmosphere by collaborating with colleagues on various tasks and projects.
  • Strengthened member relationships through excellent customer service and timely resolution of account issues.

RESTAURANT WAITER

Rasoi
04.2009 - 09.2013
  • Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware
  • Managed difficult situations professionally by remaining calm under pressure
  • Developed strong relationships with regular customers by remembering their preferences for food and drinks.

Education

BACHELOR OF ARTS (B.A.) IN DIGITAL MEDIA COMMUNICATIONS -

Rhode Island College
Providence, RI

Skills

  • Excellent People Skills
  • Time Management
  • Product Promotion
  • Product and Service Sales
  • Sales Expertise
  • Customer Service
  • Cash Handling Accuracy

References

  • Trish Vedro, Manager, (401) 556-3906, tcv0421@gmail.com
  • Joe Robillard, Mental Health Counselor Friend, (401) 225-9640, Jrobillard@smhfc.org
  • Casey Aspinwall, Senior Legal Analyst Friend, (401) 527-6905, casey.aspinwall@fmr.com

Timeline

SALES ASSOCIATE

Aldi
12.2017 - Current

SALES ASSOCIATE

Zumiez
05.2015 - 06.2016

Credit Union Teller

Desert Financial Credit Union
11.2014 - 04.2016

RESTAURANT WAITER

Rasoi
04.2009 - 09.2013

BACHELOR OF ARTS (B.A.) IN DIGITAL MEDIA COMMUNICATIONS -

Rhode Island College

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