Zachary Kline
Noblesville,IN
Summary
Dependable, with a track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Business Development and Marketing Associate
Michaelis Corporation
Indianapolis, IN
10.2023 - Current
- Generated over $1,000,000 in sales since hire date by prospecting leads, cold calling and negotiating advantageous jobs.
- Networked to build client base to over 1000 prospects and promote services to new and existing clients.
- Developed and maintained relationships over 400 new and existing clients through cold calling, emails, and follow-up calls.
- Utilized CRM software for tracking lead status, customer information.
Special Deputy
Hamilton County Sheriff's Office
Noblesville, IN
07.2020 - 05.2023
- Gathered and recorded evidence and witness statements for over 300 cases.
- Drafted over 2500 incident reports detailing criminal activity, civil proceedings and varied incidents.
- Interviewed 300 or more subjects, targets and witnesses for information verification and corroboration.
- Supervised and instructed over 50 people and 5 classes annually.
Customer Service Associate
Cargill, Inc.
Lafayette , IN
03.2019 - 06.2019
- Promoted high customer satisfaction by resolving more than 200 problems with knowledgeable and friendly service.
- Assisted with over 100 customer requests and answered questions to improve satisfaction.
- Unloaded thousands of materials by hand or with equipment to help team meet work demands.
- Provided excellent customer service by loading items into customer vehicles.
Aviation Ordnanceman
U.S. Navy Active Duty
Norfolk, VA
07.2015 - 02.2019
- Maintained over 100 airborne weapons, aircraft guns and targets and operated magazine sprinkler systems.
- Supervised 30 or more Sailors and operation of aviation ordnance shops, armories and storage facilities.
- Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
- Monitored assets including vehicles, weapons, materials and equipment valued over $400 million.
Firearms Sales Associate
Dicks Sporing Goods
Virginia Beach, VA
11.2016 - 04.2017
- Completed required paperwork and background checks for more than 100 customers to purchase merchandise.
- Connected with customers using strong conversational skills to uncover unique needs.
- Advised over 150 customers on correct weapons, ammunition and accessories for intended uses.
- Answered store and merchandise questions and led customers to wanted items.
Customer Service Associate
Waynetown Agriculture Center
Waynetown, IN
08.2012 - 07.2014
- Addressed inquiries, resolved customer issues and managed customer relations with more than 500 customers.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Consulted with over 350 customers regarding needs and addressed concerns.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Education
License/Certification - Fire Engineering/Emergency Medicine
District 4 Fire Academy
Crawfordsville, IN05.2014
Skills
- Time Management
- Strategy Development
- Interpersonal Skills
- Positive Mental Attitude
- Transformational Leadership
- CRM Software
- Microsoft Office Software
- Detail Oriented
Timeline
Business Development and Marketing Associate
Michaelis Corporation
10.2023 - Current
Special Deputy
Hamilton County Sheriff's Office
07.2020 - 05.2023
Customer Service Associate
Cargill, Inc.
03.2019 - 06.2019
Firearms Sales Associate
Dicks Sporing Goods
11.2016 - 04.2017
Aviation Ordnanceman
U.S. Navy Active Duty
07.2015 - 02.2019
Customer Service Associate
Waynetown Agriculture Center
08.2012 - 07.2014
License/Certification - Fire Engineering/Emergency Medicine
District 4 Fire Academy
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