Overview
Work History
Education
Timeline
Generic

Zachary Koster

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
03.2024 - Current
  • Communicate and interact with guests to build an inclusive guest experience.
  • Blend problem solving and decision making to positively impact the guest experience and resolve guest concerns.
  • Promote and sell various benefits, offerings and services.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Inside Sales Representative

New York Tribeca Group
06.2023 - 01.2024
  • Increased sales revenue for small business loan brokerage firm by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.

Marketing Associate

Healthy Kidney Inc.
08.2021 - 06.2023
  • Fully managed company's social media presence.
  • Produced, edited, and uploaded multiple videos weekly to YouTube/ YouTube Shorts featuring full length descriptions, tags based on SEO research, custom thumbnails, and informational cards.
  • Composed and published Press Releases promoting company news and updates.
  • Provided timely responses to customer inquires across all social media platforms.
  • Communicated with manufacturers and private label companies to facilitate growth of new and existing products.
  • Boosted brand visibility by developing and executing targeted marketing campaigns.

Education

Bachelor of Science - Marketing

Ramapo College of New Jersey
Mahwah, NJ
06.2025

Timeline

Guest Advocate

Target
03.2024 - Current

Inside Sales Representative

New York Tribeca Group
06.2023 - 01.2024

Marketing Associate

Healthy Kidney Inc.
08.2021 - 06.2023

Bachelor of Science - Marketing

Ramapo College of New Jersey
Zachary Koster