Communicate and interact with guests to build an inclusive guest experience.
Blend problem solving and decision making to positively impact the guest experience and resolve guest concerns.
Promote and sell various benefits, offerings and services.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Inside Sales Representative
New York Tribeca Group
06.2023 - 01.2024
Increased sales revenue for small business loan brokerage firm by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Marketing Associate
Healthy Kidney Inc.
08.2021 - 06.2023
Fully managed company's social media presence.
Produced, edited, and uploaded multiple videos weekly to YouTube/ YouTube Shorts featuring full length descriptions, tags based on SEO research, custom thumbnails, and informational cards.
Composed and published Press Releases promoting company news and updates.
Provided timely responses to customer inquires across all social media platforms.
Communicated with manufacturers and private label companies to facilitate growth of new and existing products.
Boosted brand visibility by developing and executing targeted marketing campaigns.