Zachary Ladson
Greenville,SC
Summary
Detail-oriented Finance Business Management major with hands-on experience in retail, sales, and production, offering a robust skill set in financial modeling, strategic planning, and data analysis developed through rigorous coursework and internships. Personable professional with a strong foundation in quality control principles and practices, adept at implementing quality inspection techniques to enhance operational efficiency. Proficient in data analysis and documentation, dedicated to ensuring product excellence and driving continuous improvement in all tasks. Committed to leveraging analytical skills for effective contributions to organizational success.
Overview
2
2
years of professional experience
Work History
Sales associate
Vans
Greenville, SC
07.2025 - Current
- Oversaw inventory management and restocking processes to maintain optimal stock levels on sales floor.
- Streamlined checkout processes to enhance efficiency during peak periods.
- Managed high-volume transaction processing to ensure precision and reliability.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Resolved customer inquiries and issues promptly, ensuring positive shopping experiences.
- Engaged in ongoing product knowledge training to better assist customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Industrial worker
Dunlap
05.2025 - 09.2025
- Assisted with inventory management and restocking to ensure optimal stock levels on the sales floor.
- Moving product from one area to another in a timely manner using heavy machinery.
- Collaborated with team members to improve workflow and efficiency during production runs.
- Assisted in training new employees on standard operating procedures and safety protocols.
- Conducted routine inspections of equipment to identify maintenance needs promptly.
- Adhered to quality control standards, ensuring products met company specifications consistently.
- Documented daily production logs accurately for management review and analysis.
Sales specialist
Apple
08.2024 - 01.2025
- Operated Point of Sale (POS) systems to process cash, credit and return transactions accurately and efficiently.
- Developed and maintained product knowledge to effectively assist customers with inquiries and provide tailored recommendations.
- Handled customer issues and conflict resolution with empathy and professionalism, ensuring a positive experience even in challenging situations.
- Increased customer satisfaction ratings by 10% through proactive and personalized customer service.
- Engaged customers to identify needs and recommend appropriate products
- Maintained up-to-date knowledge of Apple products and services for informed customer interactions
- Collaborated with team members to develop strategies for improving store performance
- Analyzed customer feedback to refine service delivery and improve satisfaction
- Drove efforts to exceed sales targets through effective relationship building and follow-up strategies
Quality technician
Ik Hoffman(BMW)
12.2023 - 07.2024
- Inspected, tested and sorted finished products identifying and removing defective items to uphold 96% quality standard.
- Monitored the production line and swiftly reported any equipment malfunctions or safety hazards to supervisors, preventing disruptions.
- Communicated effectively with team members to resolve production related issues and ensure seamless handoffs between shifts.
- Conducted quality inspections on assembly lines to ensure compliance with industry standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
Education
Bachelor - Business Administration(Financial)
Bob Jones University
Greenville03-2028
Associate -
Greenville Tech
Greenville05-2025
Skills
- Problem solving
- Adaptability
- Computer literacy
- Critical thinking
- Data Analysis
- Customer relations
- Communication skills
- Commitment to continuous learning
- Project management
- Customer satisfaction
- Accounting and finance
- Accounting analysis
AWARDS
Associate degree
Timeline
Sales associate
Vans
07.2025 - Current
Industrial worker
Dunlap
05.2025 - 09.2025
Sales specialist
Apple
08.2024 - 01.2025
Quality technician
Ik Hoffman(BMW)
12.2023 - 07.2024
Bachelor - Business Administration(Financial)
Bob Jones University
Associate -
Greenville Tech