Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Lee

Mooresville,NC

Summary

Developed strong interpersonal skills and used natural ability to connect with customers. Brings understanding of sales techniques and customer engagement strategies.

Understanding of sales principles and customer service techniques, combined with effective communication and knowledge of products. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Best Buy
09.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Deli Team Member

Food Lion
06.2024 - 09.2024
  • Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
  • Worked closely with management to address any customer concerns or complaints, resolving issues promptly and professionally while maintaining a focus on overall customer satisfaction.

Team Member, Produce, General

Food Lion
03.2023 - 06.2024
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.


Education

High School Diploma -

Cheviot Hills High School
Los Angeles, CA
06.2024

Skills

  • Customer Service
  • Product Knowledge
  • Excellent people skills
  • Teamwork and collaboration
  • Product sales
  • Problem-solving skills

Accomplishments

    FY25 Hall of Fame, MP87 Best of the Best Sales

    Best Buy Top Achiever of Micro Market 249

Timeline

Sales Associate

Best Buy
09.2024 - Current

Deli Team Member

Food Lion
06.2024 - 09.2024

Team Member, Produce, General

Food Lion
03.2023 - 06.2024

High School Diploma -

Cheviot Hills High School

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Zachary Lee