Zachary Magrogan
Cumming,GA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager/ Baskin Manager
Ioan Donut Holdings
05.2022 - 12.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
Kohls Department Store
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GA05.2022
Skills
- Operations Oversight
- Department Oversight
- Stock Management
- Business Development
- Human Resource Policies
- POS Systems
- Hiring and Training
- Upselling and Cross Selling
- Staff Management
- Sales Growth
- Customer Service Management
- Store Opening and Closing
Certification
Microsoft Office Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager/ Baskin Manager
Ioan Donut Holdings
05.2022 - 12.2023
Sales Associate
Kohls Department Store
10.2021 - 05.2022
High School Diploma -
Flowery Branch High School
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