Zachary Manning
Spring,TX
Summary
Dynamic professional with extensive experience in customer service and team leadership at Dollar Tree. Proven track record in enhancing customer satisfaction and mentoring staff, while effectively managing cash handling and inventory processes. Skilled in problem-solving and decision-making, consistently fostering positive relationships to drive repeat business and referrals.
Diligent Salesman with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Professional in residential real estate with proven experience in property transactions, client relations, and market analysis. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in negotiation, client assessment, and property valuation. Reliable and results-driven, consistently delivering client satisfaction and successful sales outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Dollar Tree
07.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Real Estate Agent
New Western
11.2019 - 01.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
Bartender
Nordstrom
10.2014 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Server as well as some management experience
Education
High School Diploma -
Spring
Spring, TX06-2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Team motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded “Employee of the Month” in 2021.
- Brought in hundreds of new customers.
Timeline
Assistant Manager
Dollar Tree
07.2025 - Current
Real Estate Agent
New Western
11.2019 - 01.2023
Bartender
Nordstrom
10.2014 - 09.2019
High School Diploma -
Spring
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