Zachary Maxwell
Fort Lauderdale,FL
Summary
Dedicated Sales Associate with a strong commitment to achieving high sales results in diverse market environments. Possessing a keen organizational acumen and patience, adept at effectively addressing customer concerns and resolving complaints. Valued as a flexible and sociable team player, consistently praised for upholding honesty and integrity in interactions with customers, colleagues, and superiors.
Prior to transitioning into the role of Sales Associate, I held significant responsibilities within the super yacht industry for over eight years. In this role, I managed deck teams and oversaw multimillion-dollar equipment, adhering to the highest standards of professionalism and customer service. My extensive experience in demanding environments has honed my ability to deliver exceptional results and foster positive relationships with clients and team members alike.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Keller Williams Realty
Fort Lauderdale, FL
02.2022 - Current
- Cultivated trust with customers by establishing personal connections.
- Enhanced cold calling abilities and strengthened remote communication skills.
- Developed expertise in price negotiation by successfully negotiating contracts.
- Exhibited strong initiative and autonomy in achieving project goals.
- Demonstrated strong leadership abilities and effective communication skills.
First Officer
M/Y Tzero
02.2020 - 12.2024
- Managed day-to-day operations of a luxury yacht, ensuring the safety and satisfaction of high-profile clientele.
- Collaborated closely with the captain and crew to execute seamless voyages, demonstrating strong teamwork and communication skills.
- Implemented rigorous safety protocols and emergency procedures, prioritizing the well-being of passengers and crew.
Bosun
M/Y Alessandra
01.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Lead Deckhand
M/Y Exellence V
03.2018 - 01.2020
- Supervised deck crew in daily operations, ensuring efficient execution of tasks such as mooring, anchoring, and tender operations.
- Maintained exterior of the yacht to impeccable standards, including cleaning, polishing, and maintenance of all surfaces and equipment.
- Managed inventory of deck supplies and equipment, ensuring adequate stock levels and timely replenishment.
- Assisted with guest activities and watersports, providing exceptional service and ensuring guest safety at all times.
- Collaborated with other departments to coordinate guest services and logistics, contributing to a seamless onboard experience.
- Conducted regular safety drills and training sessions for deck crew, emphasizing adherence to safety protocols and emergency procedures.
- Acted as a liaison between guests and onboard management, addressing any concerns or requests promptly and professionally.
Education
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MI02-2013
Skills
- Business Development
- Upselling
- Client Account Management
- Negotiation Tactics
- Problem-Solving
- Reliable and punctual
- Teamwork and Collaboration
- Sales Pipeline Management
- Customer Needs Assessment
- Contract Preparation
- Sales expertise
Certification
- Real estate license
- 200 Ton USCG Captains License
- ENG 1
- STCW95
- Super Yacht Watch Standing
- Proficiency in Survival Craft
- RYA Powerboat Level II
- PSSR
- Crowd Control
- AEC
Languages
English
Professional
References
References available upon request.
Timeline
Sales Associate
Keller Williams Realty
02.2022 - Current
Bosun
M/Y Alessandra
01.2021 - 12.2021
First Officer
M/Y Tzero
02.2020 - 12.2024
Lead Deckhand
M/Y Exellence V
03.2018 - 01.2020
High School Diploma -
Grand Blanc Community High School
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