Zachary McCarty
Rogersville
Summary
I feel that with my skills and desire to prioritize quality above anything else, I would exceed the expectations of the company for this position. I consider myself to be a perfectionist at times and have a very disciplined attitude and work drive. I know that if I'm given the right tools to perform a job, there is absolutely no question I will always give100%.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concrete Laborer
Ross Prestress
Bristol, TN
11.2024 - Current
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Measured and marked areas for deploying concrete.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
Laborer
House Smart Construction
Kingsport, TN
09.2024 - 11.2024
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Auto Service Technician
Walmart
Morristown, TN
06.2023 - 09.2024
- Kept fleet vehicles in good working order by following OEM-recommended preventive and corrective maintenance schedules
- Saved the company money by putting in place cost-cutting measures that addressed long-standing issues
- Kept track of vehicle market trends in order to assess customer needs and budgets
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Broke down complex mechanical information into simpler parts for people who have little or no understanding of how systems work
- Replaced worn out and/or damaged tires, topped off fluids not in sealed systems, and serviced those in need of an oil change
- Kept detailed records of purchases, titles, and sales
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Looked for industry trends on social media and through online sources
- Inspected vehicles and used my market and industry knowledge to help dealers, private clients, and volume resellers make strategic automotive purchases
- Oversaw and mentored9 team members, as well as facilitated daily service operations to drive business growth
- Inspected damaged vehicles in order to estimate labor costs and parts costs
- Solved mechanical issues, improved operations, and provided excellent customer service
Material Coordinator
JTEKT Automotive Tennessee
Morristown, TN
03.2023 - 06.2023
- Met with managers, sales teams, and engineering staff to revise plans and meet challenging goals
- Followed all safety protocols and standards when operating equipment
- Collaborated with supervisors and team members to better understand supply requirements and bring levels within acceptable limits
- Scheduled deliveries of materials that helped create the companies product at a specific time to start production on time
- Kept track of production progress in order to alert leaders to any issues
- Was in charge of receiving operations and ensuring that incoming materials were properly stored
Online Personal Shopper
Walmart Neighborhood Market
Morristown, TN
06.2020 - 06.2022
- Increased brand awareness, implemented promotional campaigns, and used sales tactics for products and services
- Identified prospects' needs and developed appropriate responses, as well as product and service information
- Kept in touch with clients on a regular basis to assess overall satisfaction, resolve complaints, and promote new services
- Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings
- Implemented effective sales techniques and increased product sales
- Outperformed my sales targets and increased client retention
- Worked to expand my network by identifying and pursuing new leads and building rapport with clients
- Used a consultative sales approach to understand and meet customer needs
- Acquired new customers, resulting in revenue for the team
- Managed projects in a timely and cost-effective manner
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations
Education
High School - Information Technology
Cherokee Comprehensive High School
Rogersville, TN01.2018
Skills
- Service scheduling
- Replacing parts
- Team management
- Calibrating systems
- Relationship development
- Customer service
- Communications
- Ticket writing
- Problem resolution
- Organization
- Inventory auditing
- Installing equipment
- Inspecting vehicles
Certification
Tire and Lube technician
Timeline
Concrete Laborer
Ross Prestress
11.2024 - Current
Laborer
House Smart Construction
09.2024 - 11.2024
Auto Service Technician
Walmart
06.2023 - 09.2024
Material Coordinator
JTEKT Automotive Tennessee
03.2023 - 06.2023
Online Personal Shopper
Walmart Neighborhood Market
06.2020 - 06.2022
High School - Information Technology
Cherokee Comprehensive High School