Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary McClure

Bryan

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Multiple organizations. Proven ability to resolve issues swiftly and maintain organized records. Skilled in spreadsheet tracking and adept at fostering cooperative relationships. Committed to enhancing team performance through effective communication and technical proficiency in Python and Java.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Rolling Hills
02.2023 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.

Customer Service Assistant

HEB
04.2022 - 11.2022
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with other departments to guarantee customer satisfaction.


Helper

Inflatable Party Magic
06.2021 - 08.2022
  • Loaded and unloaded construction materials to prepare for use in bounce houses
  • Performed manual labor and random jobs to help teams accomplish goals. (moving sandbags, running errands for tools)

Team Member

Chicfila
09.2021 - 01.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Bryan High
Bryan, TX

Skills

  • Spreadsheet tracking
  • experience with photoshop
  • experience with python, java, and C
  • computer management

Certification

ITF+ certified

Adobe Certified Professional (ACP) for Visual Design

Timeline

Front Desk Receptionist

Rolling Hills
02.2023 - 06.2023

Customer Service Assistant

HEB
04.2022 - 11.2022

Team Member

Chicfila
09.2021 - 01.2022

Helper

Inflatable Party Magic
06.2021 - 08.2022

High School Diploma -

Bryan High

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