Diya Patel

• Greet guests professionally and provide excellent customer service during check-in and check-out.
• Manage reservations, room assignments, and guest inquiries using hotel management systems.
• Handle phone calls, payments, billing, and cash transactions accurately.
• Address guest concerns and resolve issues promptly to ensure a positive stay experience.
• Coordinate with housekeeping and maintenance staff to ensure room availability and cleanliness.
• Maintain front desk organization and follow hotel policies, safety procedures, and confidentiality standards.
• Support daily hotel operations by assisting guests with directions, amenities, and local information.

Phoebe Hospital | 3-Month Internship

• Assisted nursing staff with daily patient care, including bathing, feeding, repositioning, and mobility support.
• Monitored and recorded vital signs such as temperature, blood pressure, pulse, and respiration.
• Supported patients with activities of daily living while maintaining comfort, dignity, and safety.
• Helped prepare patient rooms, restock supplies, and ensure a clean and organized care environment.
• Observed patient conditions and reported changes or concerns to nurses promptly.
• Followed hospital policies, infection control standards, and HIPAA regulations at all times.
• Worked closely with nurses and healthcare team members to provide quality patient-centered care.