Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Receptionist
Sidney Wilkins

Sidney Wilkins

Las Vegas,NV

Summary

Dynamic Front Desk Receptionist with proven expertise at Sunrise Foot and Ankle, excelling in appointment scheduling and customer service. Skilled in cash handling and fluent in both English and Spanish, I effectively resolved customer issues and maintained a welcoming environment, enhancing client satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Sunrise Foot and Ankle
06.2021 - 05.2023
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Collected co-payments, processed transactions and updated relevant records.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

Bachelor of Science - Healthcare Administration

University of Nevada, Las Vegas
Las Vegas, Nevada, NV
08-2027

High School Diploma -

Amplus Academy
Las Vegas, NV
03-2021

Skills

  • Correspondence typing
  • Appointment confirmation
  • Departmental support
  • Spreadsheet tracking
  • Data entry
  • Cash handling
  • Fluent in ENGLISH and SPANISH
  • Appointment scheduling
  • Office organization
  • Multi-line telephone systems
  • Phone etiquette
  • Email correspondence

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Receptionist

Sunrise Foot and Ankle
06.2021 - 05.2023

Bachelor of Science - Healthcare Administration

University of Nevada, Las Vegas

High School Diploma -

Amplus Academy

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