Zachary Morgan
Fayetteville,AR
Summary
I have Bachelor's degree in Computer Science and a proven track record of leadership and problem-solving across many industries. Served 4 years in the military as a Team Leader, demonstrating organizational and leadership skills in high-pressure environments. Experience in civilian roles, excelling as a Closing Manager in a grocery store for 2 years and as a Loss Prevention Specialist at Walmart for 1 year. Adept at team management, operational efficiency, and analytical thinking, with a strong foundation in computer science and technology.
Overview
11
11
years of professional experience
Work History
Loss Prevention
Walmart
06.2023 - 08.2024
- Deter theft and track areas of shrink.
- Primary safety and ethics advisor for store.
- Training of new employees on responsibilities and standards.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Investigated thefts and accidents in collaboration with Loss Prevention Manager.
Team Leader
United States Army
01.2016 - 05.2020
- Deployment to Kosovo for 9 months to provide a safe and secure environment for local civilians.
- Prevention of illegal smuggling, woodcutting, and other criminal activities.
- Responsible for training, mentoring, and developing team of 4 soldiers.
- Combat lifesaver and Advanced Situational Awareness certified.
- Guided new incoming soldiers on daily tasks and standards.
Closing Manager
Harps
08.2014 - 01.2016
- Sole manager and customer service associate at nights.
- Solved customer issues and improved shopping experiences.
- Handled large amounts of money and money transfers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Cook / Dishwasher
Tequila Grill
07.2013 - 08.2014
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Bachelor of the Arts - Computer Science
University of Arkansas
12.2024
High School Diploma - Minor in Not provided
Elkins High School
Elkins, AR01.2015
Skills
- Leadership positions
- Guided new incoming soldiers
- HTML
- C
- C
- Java
- Python
- Linux programming
- Debugging experience
- Security
- Control points
- Crime prevention
- Advanced situational awareness
- Customer service manager
- Solved customer issues
- Improved shopping experiences
- Problem solving skills
- Time management
- Assistant cook
- Dishwasher
Timeline
Loss Prevention
Walmart
06.2023 - 08.2024
Team Leader
United States Army
01.2016 - 05.2020
Closing Manager
Harps
08.2014 - 01.2016
Assistant Cook / Dishwasher
Tequila Grill
07.2013 - 08.2014
Bachelor of the Arts - Computer Science
University of Arkansas
High School Diploma - Minor in Not provided
Elkins High School
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