Zachary Paul
Hideaway,TX
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
21
21
years of professional experience
Work History
Account Manager
Ignition Autos
12.2014 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with owners to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Negotiated prices, terms of sales and service agreements.
Dealer Services Manager
CDM Data
08.2003 - 08.2014
- Enhanced customer satisfaction by streamlining dealer service processes and implementing efficient management strategies.
- Optimized dealership performance by overseeing daily operations and providing guidance to staff members.
- Increased revenue with effective sales techniques, targeted marketing campaigns, and improved inventory management.
- Developed strong relationships with clients, resulting in repeat business, referrals, and a growing client base.
Education
No Degree - Business Management
The University of Texas At Arlington
Arlington, TXSkills
- Sales Analysis
- Advertising
- Schedule Management
- Account Management
- Converting Leads
References
References available upon request.
Timeline
Account Manager
Ignition Autos
12.2014 - Current
Dealer Services Manager
CDM Data
08.2003 - 08.2014
No Degree - Business Management
The University of Texas At Arlington
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