Zachary Payne
Dublin,Ohio
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Gorilla Direct Marketing
02.2020 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Barback
Yogis Grill
08.2020 - 12.2020
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered food to customers at bar and tables.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked ID cards and verified bar guests were of legal age.
- Assisted cashiers with processing customer payments and documenting orders.
Electronics Sales Associate
Target
07.2019 - 08.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked to see if requested items were available from store's inventory.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Processed credit and debit card payments to complete customer buying experience.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Applied knowledge of electronics products to educate prospects and customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts - Communications
Hocking College
Nelsonville, OH08.2015
High School Diploma -
Dublin Scioto High School
Dublin, OH08.2010
Skills
- Time Management
- Stocking and Receiving
- Sales Expertise
- Teamwork and Collaboration
- Product Recommendations
- Sales Goal Attainment
- Customer Service
- Appliance Sales
- Sales Optimization
- Commission Sales
- Answering Customer Questions
- Sales Communications
Timeline
Barback
Yogis Grill
08.2020 - 12.2020
Sales Associate
Gorilla Direct Marketing
02.2020 - Current
Electronics Sales Associate
Target
07.2019 - 08.2020
Associate of Arts - Communications
Hocking College
High School Diploma -
Dublin Scioto High School
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