Summary
Overview
Education
Skills
Experience
Leadership & Involvements
Timeline
Generic

Zachary Penwell

Oviedo,FL

Summary

Engaging Service Associate with exceptional talent in brand awareness, verbal communication, customer relations and retail operations. Able to take charge, give directions, and keep situations under control when the moment is necessary, in thriving fast-paced and changing environments.

Overview

4
4
years of post-secondary education

Education

High School Diploma -

Oviedo High School
Oviedo, FL
08.2021 - 05.2025

Skills

  • Customer & Sales:

Customer Service, Retail Sales, Product Assistance

  • Operations & Organization:

Inventory Management, Time Management, Attention to Detail

  • Communication & Teamwork:

Verbal Communication, Active Listening, Team Collaboration

  • Work Ethic & Performance:

Reliability, Ability to Work Under Pressure, Accuracy in Repetitive Tasks

Experience

February 2026 - Present

Service Associate, Lowe's Home Improvement, Oviedo, FL

  • Assisted customers in locating products and provided tailored recommendations, resolving issues to improve satisfaction
  • Managed high customer volume, ensuring timely and effective service to enhance customer experience
  • Collaborated with team in fast-paced retail environment to address customer needs and streamline service delivery
  • Organized sales floor and managed inventory to ensure product availability and support efficient store operations

Leadership & Involvements

August 2021 - May 2026

Officer, Oviedo High School Navy JROTC, Oviedo FL

• Participated in drill team practices and competitions, demonstrating precision, discipline, and

teamwork

• Contributed to academic team preparation and competitions, strengthening leadership and

subject knowledge

• Managed and maintained the unit website, providing centralized resources for drill,

marksmanship, and academic teams

• Mentored and coached underclassmen, reinforcing leadership, citizenship, and accountability

• Collaborated with leadership staff to support training activities and program initiatives

Timeline

High School Diploma -

Oviedo High School
08.2021 - 05.2025
Zachary Penwell