Zachary Phillips
Syracuse,UT
Summary
Hardworking employee, enthusiastic about learning and developing new skills. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Used Car Salesman
Tj Chapman Auto
12.2022 - 05.2023
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Drove traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Forecasted goals and objectives for sales, gross and key expenses on monthly
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Phone Salesman /Kiosk Manager
Wireless Advocates
08.2021 - 12.2022
- Recognized for surpassing sales quota by [Number]%.
- Provided useful product guidance to assist customers with buying decisions.
- Communicated product details and demonstrated benefits to connect with customers and complete sales.
- Led and motivated sales team to meet and exceed sales goals.
- Collaborated with senior executives to design and implement innovative objectives to market Cell phones
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Meat Server
Tucanos Brazillan Grill
01.2021 - 08.2021
- Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Door to Door Salesman
Blue Raven Solar
11.2020 - 01.2021
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Used scripts or persuasive sales techniques to convince clients in purchasing Solar Panels
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Utilized persuasive sales techniques to convert leads into sales.
Metal Industrial Worker
Lifetime
05.2020 - 11.2020
- Inspected finished products for quality and adherence to customer specifications.
- Keeping up to safety protocols while also keeping up to par with quantity requirements.
- Organized and stacked metal parts in a fast pace environment while ensuring the parts were up to standards.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Managed quality assurance initiatives.
Education
High School Diploma -
Bear River Highschool
Tremonton, Ut05.2020
Skills
- Meeting Sales Goals
- Customer Service
- Positive Customer Engagement
- Teachable
- Driven to succeed
- Overcoming Objections
Timeline
Used Car Salesman
Tj Chapman Auto
12.2022 - 05.2023
Phone Salesman /Kiosk Manager
Wireless Advocates
08.2021 - 12.2022
Meat Server
Tucanos Brazillan Grill
01.2021 - 08.2021
Door to Door Salesman
Blue Raven Solar
11.2020 - 01.2021
Metal Industrial Worker
Lifetime
05.2020 - 11.2020
High School Diploma -
Bear River Highschool
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