Kirk Faett
Ashburn,VA
Summary
Customer-oriented sales professional with 25+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
26
26
years of professional experience
Work History
Car Salesman
Ted Britt Chevy
Sterling, VA
06.2016 - 01.2023
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Managed sales negotiations and financing options.
- Showcased vehicle features and took customers on test drives in local area.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Maintained up-to-date database of sales contacts and customer information.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Consistently exceeded quotas by pursuing and closing sales.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Adhered to standards of quality and service and industry regulations.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Car Sales
Jerry's Chevy
Leesburg, VA
01.2012 - 05.2016
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prepared sales production reports for senior management.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Sales Manager & Sales
Pohanka Chevy
Chantilly, VA
06.1997 - 10.2011
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Prepared sales production reports for senior management.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Education
South Lakes High School
Reston, VASkills
- Sales Conversion
- Customer Service
- Contract Negotiation
- Friendly and Enthusiastic
- Calculating Prices
- Issue Resolution
- Leasing Options
- Aftermarket Products
- Verbal and Written Communication
- Lead Follow Up
- Vehicle Auctions
- Product Knowledge
- Product Demonstrations
- Exceeding Customer Expectations
- Building Customer Relationships and Loyalty
- Building Customer Loyalty
- Locating Merchandise
- Inventory Management
- Meeting Sales Goals
- Relationship building
- Financing knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Car Salesman
Ted Britt Chevy
06.2016 - 01.2023
Car Sales
Jerry's Chevy
01.2012 - 05.2016
Sales Manager & Sales
Pohanka Chevy
06.1997 - 10.2011
South Lakes High School
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