Zachary Prater
Phoenix ,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Patient Access Service Representative
Banner Thunderbird Medical Center
06.2024 - Current
Patient Access Representative
St. Francis Hospital
06.2023 - 05.2024
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Critical Care Technician
St. Francis Hospital
05.2021 - 06.2023
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Conducted equipment and supply checks to maintain continuous and safe operation.
- Prepared lab specimens for diagnostic evaluation, and IV therapy
- Completed EKGs and other tests based on patient presentation in office.
Immunization Specialist
Tri-Lakes Urgent Care
03.2021 - 08.2021
- Monitored vital signs and documented details for informational and treatment purposes.
- Administered vaccines and assessed patient responses, adjusting strategies to meet objectives.
- Maintained safe and sterile environment for optimum patient treatment.
- Scheduled tests and procedures for patients needing additional treatment.
Customer Service Cashier
Firehouse Subs
05.2018 - 08.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly, and if needed, addressed major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
NREMT - Emergency Medical Technician
UCHealth Community Education Center
2050 Kidskare Point, Colorado Springs, CO 8091012.2020
High School Diploma -
Peyton Senior High School
Peyton, CO05.2019
Skills
- Customer & Patient Satisfaction
- Regulatory Compliance
- Time Management Skills
- Product/Till Counting & Stocking
- Hospitality and Accommodation
- Diagnostic Procedures
- Operational Efficiency
- Organized & Motivated
Additional Information
Holds a Valid Student Pilots License
Timeline
Patient Access Service Representative
Banner Thunderbird Medical Center
06.2024 - Current
Patient Access Representative
St. Francis Hospital
06.2023 - 05.2024
Critical Care Technician
St. Francis Hospital
05.2021 - 06.2023
Immunization Specialist
Tri-Lakes Urgent Care
03.2021 - 08.2021
Customer Service Cashier
Firehouse Subs
05.2018 - 08.2019
NREMT - Emergency Medical Technician
UCHealth Community Education Center
High School Diploma -
Peyton Senior High School