Zachary Prince

• Implemented successful training and recognition programs to boost employee morale and reduce turnover.
• Oversaw sales of 6 million annually
• Built Restaurant to become the top store in the company.
• Managed and oversaw 8 managers and 80+ employees
• Trained high-performing team, managed budgets and set goals to drive business operations

• Assisted with recordkeeping, payroll administration, and accounts payable
• Enhanced business-wide performance with improved procedures and workflows
• Achieved operational, financial, and customer service targets consistently with well-balanced staff schedules and assignments

• Front line contract customer service role for personal investment accounts.
• Helped with general customer service needs and provided world class customer service while going through licensing.

Customer service phone role for Workplace 401k accounts.

• Primarily assisted Apple 401k clients