Zachary Privitera
Nashville,TN
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive and memorable service experience. Customer-focused
Head Bartender with 1 1/2 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bartender position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and fast paced problem-solving skills.
Overview
8
8
years of professional experience
Work History
Head Bartender
Sam's Place Bar & Grill
08.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Manager
Papa Johns Pizzeria
03.2020 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Once Upon A Child Franchise
06.2016 - 07.2020
- Managed and motivated employees to be productive and fully engaged during open hours.
- In charge of closing responsibilities, Cleaning, Cash Management, and employee duties
- Maintained professional, organized, and safe environment for employees and patrons.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Responsible for Bank Runs, Cash Deposits, and Balancing the Checkbook.
Education
Bachelor of Business Administration - Business And Managerial Economics
Columbia State Community College
Columbia, TN05.2022
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
- Drink Pairing Knowledge
- POS System proficiency
- Taking inventory
- Managing cash register
- Knowledge of local regulations
- Engaging personality
- New Hire Training
Timeline
Head Bartender
Sam's Place Bar & Grill
08.2022 - Current
Manager
Papa Johns Pizzeria
03.2020 - 08.2022
Manager
Once Upon A Child Franchise
06.2016 - 07.2020
Bachelor of Business Administration - Business And Managerial Economics
Columbia State Community College
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