Zachary Proffitt
Johnson City,TN
Summary
Dynamic sales professional excelling in customer service and inventory management. Skilled in building relationships and leading teams, I have successfully trained new employees and optimized inventory processes, enhancing operational efficiency and customer satisfaction. Passionate about delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
Meade Tractor
Johnson City, TN
04.2021 - Current
- Developed trusting relationships with customers by making personal connections.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products and services.
Assistant Store Manager
Tractor Supply Company
Wytheville, VA
08.2020 - 04.2021
- Answered customer questions and addressed problems and complaints in person and via phone.
- Provided training to new employees on company policies and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Motor Dismantler
Komatsu
Bluefield, VA
03.2018 - 02.2020
- Dismantled machines, engines, and other equipment.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
Manager
S & S Feed Store
Bluefield, VA
02.2016 - 03.2018
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
Receiver
Tractor Supply Company
Bluefield, WV
02.2015 - 02.2016
- Coordinated inventory, stocking and ordering.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Education
BBA - Business Administration
Bluefield State University
Bluefield, WV12-2019
Associate of Arts - Business Management
Southwest Virginia Community College
Cedar Bluff, VA08-2017
Skills
- Customer service
- Inventory management
- Product knowledge
- Sales techniques
- Team collaboration
- Leadership skills
Timeline
Sales Associate
Meade Tractor
04.2021 - Current
Assistant Store Manager
Tractor Supply Company
08.2020 - 04.2021
Motor Dismantler
Komatsu
03.2018 - 02.2020
Manager
S & S Feed Store
02.2016 - 03.2018
Receiver
Tractor Supply Company
02.2015 - 02.2016
BBA - Business Administration
Bluefield State University
Associate of Arts - Business Management
Southwest Virginia Community College
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