Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Internet Technician
InfoWest
Richfield, UT
04.2023 - 02.2024
Responded promptly to service requests from customers regarding their internet connection issues.
Maintained customer networks by monitoring performance, resolving problems and providing ongoing maintenance.
Ensured compliance with company policies related to network usage and security.
Installed, configured and tested network hardware such as routers, switches and wireless access points.
Tested new products for compatibility with existing networks prior to deployment.
Investigated root cause of reported incidents involving internet connectivity or performance degradation.
Developed training materials for end users on proper usage of network resources.
Researched emerging technologies that could improve network performance or security.
Ran diagnostic tests on networks to detect any potential problems or outages.
Managed installation of firmware updates on routers, switches, firewalls.
Tree Trimmer
Wright Tree Services
Richfield, UT
11.2022 - 03.2023
Pruned limbs away from buildings and power lines to ensure safety standards were met.
Adhered to industry safety regulations while operating machinery.
Cleaned up job sites upon completion of work including sweeping debris away from walkways, driveways, lawns.
Utilized climbing gear, chainsaws, pole saws, and other tools for trimming and cutting trees.
Assessed tree health and identified hazardous trees for trimming or removal.
Guaranteed customer satisfaction through quality service delivery.
Reduced height of large trees when necessary and directed by clients.
Performed routine maintenance on equipment used for tree trimming.
Underground Coal Miner
GMS
Salina, UT
06.2022 - 11.2022
Inspected haulage systems for proper operation and safety compliance.
Removed debris from mined areas using shovels, wheelbarrows and other hand tools.
Kept track of supplies needed for daily operations in the underground mines.
Communicated effectively with supervisors and fellow miners via two-way radio.
Repaired or replaced damaged parts on mining vehicles and other equipment.
Installed timber supports in underground tunnels to provide stability.
Provided assistance during emergency situations within the mine.
Supported mining operations by loading materials into trucks or railcars.
Conducted pre-shift inspections of equipment, tools and work areas.
Followed detailed plans regarding tunnel design, depth of diggings.
Loaded coal onto conveyor belts for transport out of the mine.
Monitored gas levels in the mine using specialized detection equipment.
Ensured quality control standards were met at all times through careful monitoring.
Tow Truck Driver
Alpha Towing
Salt Lake City, UT
06.2020 - 06.2022
Communicated effectively with customers to assess their needs and provide appropriate solutions.
Maintained accurate records of all towing activities.
Drove a variety of tow trucks depending on the size and weight of the load being towed.
Transported vehicles from accident scenes to repair shops or storage lots.
Responded promptly to emergency calls from dispatch personnel or customers in need of help.
Patrolled assigned areas in search of disabled vehicles requiring service.
Followed company policies and procedures related to health and safety guidelines.
Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
Assisted with the loading and unloading of vehicles onto tow truck.
Repaired broken down vehicles on the side of the road when needed.
Checked chains, cables, straps, and winches for proper operation and safety purposes.
Utilized radios or telephones to communicate with dispatch personnel regarding job details.
Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
Inspected tow trucks before and after use for mechanical issues or damage.
Cashier
Taco Bell
Puyallup, WA
11.2014 - 03.2015
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Issued receipts, refunds, credits or change due to customers.
Ensured compliance with all safety regulations within the store environment.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Followed company security procedures for handling large sums of money.
Assisted customers over the phone regarding store operations, product information and order placement.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Game Room Attendant
Chuck E Cheese
Silverdale, WA
08.2014 - 11.2014
Conducted regular inspections of gaming machines to identify any malfunctions or damage.
Performed minor repairs on gaming machines when needed.
Kept track of inventory levels throughout the day to ensure adequate supply was available at all times.
Enforced rules and regulations of the game room.
Served as cashier for game room purchases including tokens and prizes.
Verified that all gaming machines were operational before opening hours.
Demonstrated how to properly use the gaming equipment.
Resolved customer complaints promptly and efficiently to maintain positive relationships.