Zachary Rios
Houston,TX
Summary
Motivated employee offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
Work History
Purchasing Agent
DM Allied Equipment
Austin, TX
09.2023 - Current
- Developed and implemented purchasing policies and procedures.
- Generated leads through cold-calling activities.
- Promoted, sold and secured new equipment
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability.
- Sourced new vendors for purchasing needs.
Logistics Account Executive
Total Quality Logistics Inc.
Austin, TX
09.2022 - 08.2023
- Exceeded sales goals, increased revenue and facilitated sales.
- Performed cold-calling and follow-ups with leads to secure new revenue and provided after-sales support to assess satisfaction and resolve problems.
- Maintained routine check calls with customers to assess overall satisfaction, resolve complaints and provide customers with thorough support and guidance.
HEB Grocery Store - Service Leader
HEB Grocery Store
Friendswood, TX
12.2017 - 05.2022
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges
- Helped fellow cashiers resolve technical, service and customer issues.
- Trained new team members in cash register operation, stock procedures and customer services.
- Implemented processes and procedures to keep employees on task and maintain smooth workflow.
- Conducted opening and closing duties to maintain smooth operations.
Server
Studio Movie Grill
Pearland, TX
12.2015 - 12.2017
- Operated POS terminals to input orders, split bills and calculate totals
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
- Provided exceptional service to high volume of daily customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Computer Science - Computer Science
San Jacinto College District
Pasadena, TX04.2026
Skills
- Office Support
- Web-Based Logistics Information Systems
- Freight Brokerage
- Problem-Solving
- Customer Service
- Cash Handling
- Relationship Building
Timeline
Purchasing Agent
DM Allied Equipment
09.2023 - Current
Logistics Account Executive
Total Quality Logistics Inc.
09.2022 - 08.2023
HEB Grocery Store - Service Leader
HEB Grocery Store
12.2017 - 05.2022
Server
Studio Movie Grill
12.2015 - 12.2017
Bachelor of Computer Science - Computer Science
San Jacinto College District