Zachary Russell
Orlando,FL
Summary
Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Technician
Spectrum
07.2022 - 12.2024
- Increased customer satisfaction by providing timely and efficient troubleshooting for technical issues.
- Contributed to a safe working environment by adhering to safety protocols and industry best practices during all field installations.
- Expedited project completion times by efficiently managing resources and prioritizing tasks during field installations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Worked with diverse types of weather and ground conditions.
- Operated hand tools and power equipment according to company safety procedures.
Equipment Operator
Pioneer Valley Railroad
08.2019 - 04.2022
- Unloading railcars
- Load and unload variety of products using fork and clamp trucks both indoors and rough terrain (Class 7)
- Unload and load granite slabs, steel coils, building materials ,paper rolls, palletized product, etc
- Inventory management
- Creation of Standard Operating Procedures
- Product rework
- Certified equipment trainer
- Inspecting and daily maintenance of equipment
- Managing and keeping logs,paperwork, and other documentation
- Assisting in management of a crew
- Freight brokerage
- Billing
- Creating work orders for multiple locations
Receiver/Unloader
Whalley Computers
01.2017 - 04.2019
- Receive incoming shipments through FedEx, UPS and USPS
- Disassemble a variety of electronics and log each component by serial number
- Quality checks to ensure accuracy in pieces being refurbished or repaired
- Operate forklift to pick orders, restock inventory, and move product
- Responsible for training incoming employees within shipping and receiving departments
- Preparing customer orders for customers and shipping via previously listed options
Landscaping/Maintenance
Cote Property Services
03.2016 - 12.2016
- Laying sod
- Planting
- Watering
- Fertilizing
- Digging
- Mowing
- Pruning
- Raking
- Painting
- Laying asphalt
- Light plumbing
- Light electrical
- Light construction
- Unit cleanouts
Contractor- Field Technician
Comcast
03.2013 - 01.2016
- Installing, maintaining, and repairing residential cable television and Internet services
- Extensive travel, upwards of 50,000 miles a year
- Service feeder lines that provide cable access to several homes or drop lines that only allow access for one home
- Inspecting cable lines, laying ground cable, repairing poles and towers
- Bill Customers according to work completed
- Inventory counts/logs
Education
High School Diploma -
Westfield High School
Westfield, MA06.2012
Skills
- Cable installation
- Customer service
- Forklift
- Landscape Maintenance
- Telecommunication
- Construction
- Mechanical Knowledge
- Warehouse experience
- Shipping & Receiving
- Heavy Equipment Operation
- Team management
- Supervising experience
- Leadership
- Logistics
- Citrix
- Carpentry
- Communication skills
- Computer literacy
- Computer skills
- Driving
Certification
- Forklift Certified, 08/01/18, 03/31/22, Class 7 rough terrain diesel forklift (Hyster), Sit down propane forklift (Hyster & Toyota), Sit down clamp (Hyster w/ Cascade)
- Pallet Jack Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Tech Of The Quarter, 09/01/16, Award given to one technician out of every office who had the overall best quality of work and highest customer satisfaction.
Assessments
- Forklift safety, Proficient, 05/01/21, Best practices and safety hazards in forklift operation
- Warehouse shift leader, Expert, 07/01/21, Supervising warehouse staff and maintaining safety and security standards
Timeline
Field Technician
Spectrum
07.2022 - 12.2024
Equipment Operator
Pioneer Valley Railroad
08.2019 - 04.2022
Receiver/Unloader
Whalley Computers
01.2017 - 04.2019
Landscaping/Maintenance
Cote Property Services
03.2016 - 12.2016
Contractor- Field Technician
Comcast
03.2013 - 01.2016
High School Diploma -
Westfield High School
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