Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Sadberry

Fort Worth,TX

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

10
10
years of professional experience

Work History

Delivery Driver and Shop Assistant

Big T Fleet Service
07.2023 - 07.2025
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.

Sales Representive

Summit Racing
04.2021 - 07.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Technician

Carvana
08.2018 - 04.2021
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Tested components and systems to evaluate performance and identify concerns.

Delivery Driver and Tech

NMTC
02.2017 - 06.2018
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Completed job reports and logs immediately following service calls.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Delivered goods and products to customer on time and in excellent condition.

Technical Sales Representative

Rapid Oil Change
02.2016 - 02.2017
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Recommended [Product or Service] and explained features and costs to help customers make educated buying decisions.
  • Attended product-related technical shows and other activities to represent company products and services.
  • Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.

Sales Representative,Warehouse Operations,Driver

Orielly Auto Parts
02.2015 - 02.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Aberdeen Academy

Skills

  • Client Development and Retention
  • Educational Opportunities
  • Quote Information
  • Constructive Feedback
  • Delivery logging
  • Package scanning
  • Route management
  • Load management
  • Clean driving record
  • Pre-trip and Post-trip inspections
  • Delivery schedule development
  • Equipment operation

Timeline

Delivery Driver and Shop Assistant

Big T Fleet Service
07.2023 - 07.2025

Sales Representive

Summit Racing
04.2021 - 07.2023

Technician

Carvana
08.2018 - 04.2021

Delivery Driver and Tech

NMTC
02.2017 - 06.2018

Technical Sales Representative

Rapid Oil Change
02.2016 - 02.2017

Sales Representative,Warehouse Operations,Driver

Orielly Auto Parts
02.2015 - 02.2016

Aberdeen Academy

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