Zachary Siple
Snohomish,WA
Summary
Detail-oriented Service Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Committed to providing superior service and clear client communication. Safety-oriented team player with strong attendance record. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
HVAC Service Technician
MacDonald Miller Facilities Solutions
06.2018 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Supervised and instructed junior technicians.
- Consulted with customers to make quality recommendations based on there long term needs.
HVAC-R Service Technician
Pacific Air Control, Inc.
09.2017 - 05.2018
- Increased longevity of HVAC systems by performing preventive maintenance.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Machinery Technician
United States Coast Gaurd
11.2005 - 07.2017
- Managed a maintenance team consisting of 5 and oversaw daily operations
- Trained, coached and mentored military personnel to improve readiness and training on engineering casualties, damage control, firefighting, lockout tagout and Hazmat response.
- Performed preventive maintenance to promote machine reliability and longevity.
- Communicated with outside vendors to attain appropriate parts and tools.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
- Conducted routine maintenance and inspections to identify and address mechanical issues.
- Preventative and casualty repair maintenance
- Detailed critical component inspections
- Short and long term maintenance planning, and technical task oversight.
Education
Local 32 JATC Service Technician Apprenticeship
Renton, WASaint Francis University
Loretto, PAU. S. Coast Guard Machinery Technician A School
YorktownSkills
- Project Estimation and Quoting
- Satisfying Customer Needs
- Attention to Detail
- Project Management
- HVAC and Mechanical System Aptitude
- Professional and Courteous
- Experienced Complex Repair Quoting and Planning
- Verbal and Written Communication
- Customer Relationship Management
Timeline
HVAC Service Technician
MacDonald Miller Facilities Solutions
06.2018 - Current
HVAC-R Service Technician
Pacific Air Control, Inc.
09.2017 - 05.2018
Machinery Technician
United States Coast Gaurd
11.2005 - 07.2017
Local 32 JATC Service Technician Apprenticeship
Saint Francis University
U. S. Coast Guard Machinery Technician A School
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