Zachary Siple
Snohomish,WA
Summary
Detail-oriented Service Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Committed to providing superior service and clear client communication. Safety-oriented team player with strong attendance record. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
HVAC Service Technician
MacDonald Miller Facilities Solutions
Everett, WA
06.2018 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Supervised and instructed junior technicians.
- Consulted with customers to make quality recommendations based on there long term needs.
HVAC-R Service Technician
Pacific Air Control, Inc.
Bothell, WA
09.2017 - 05.2018
- Increased longevity of HVAC systems by performing preventive maintenance.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Machinery Technician
United States Coast Gaurd
11.2005 - 07.2017
- Managed a maintenance team consisting of 5 and oversaw daily operations
- Trained, coached and mentored military personnel to improve readiness and training on engineering casualties, damage control, firefighting, lockout tagout and Hazmat response.
- Performed preventive maintenance to promote machine reliability and longevity.
- Communicated with outside vendors to attain appropriate parts and tools.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
- Conducted routine maintenance and inspections to identify and address mechanical issues.
- Preventative and casualty repair maintenance
- Detailed critical component inspections
- Short and long term maintenance planning, and technical task oversight.
Education
Local 32 JATC Service Technician Apprenticeship
Renton, WASaint Francis University
Loretto, PAU. S. Coast Guard Machinery Technician A School
YorktownSkills
- Project Estimation and Quoting
- Satisfying Customer Needs
- Attention to Detail
- Project Management
- HVAC and Mechanical System Aptitude
- Professional and Courteous
- Experienced Complex Repair Quoting and Planning
- Verbal and Written Communication
- Customer Relationship Management
Timeline
HVAC Service Technician
MacDonald Miller Facilities Solutions
06.2018 - Current
HVAC-R Service Technician
Pacific Air Control, Inc.
09.2017 - 05.2018
Machinery Technician
United States Coast Gaurd
11.2005 - 07.2017
Local 32 JATC Service Technician Apprenticeship
Saint Francis University
U. S. Coast Guard Machinery Technician A School