Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Zachary Smith

Orlando,FL

Summary

Mortgage Loan Officer with 7 years of experience guiding clients through the

home financing process. Proven expertise in both government-backed (FHA, VA,

USDA) and Fannie Mae conventional loan programs, as well as offered bond and

down payment assistance programs. Skilled in building strong client relationships,

ensuring regulatory compliance, and closing loans efficiently. Adept at serving diverse

communities and simplifying complex mortgage products for first-time and seasoned homebuyers alike.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bilingual Loan Consultant

MTH Mortgage
05.2025 - Current
  • Expanded my knowledge of CRM platform and tools for efficient tracking of client interactions and loan pipeline management.
  • Gained knowledge and expertise in the use of the Mello LOS platform
  • Broadened my network of builder relationships by providing exceptional service and maintaining constant communication during ongoing deals

Mortgage Loan Officer

DHI Mortgage Company
05.2021 - 04.2025
  • Maintained a high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Partnered with builder sales agents, enhancing their knowledge of available mortgage products to best serve their potential buyers financing goals
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Conducted in-field visits to communities on a regular basis to solidify builder relationships, garner trust, provide on-the-spot applications and answer upfront financing questions prior to application

Mortgage Loan Officer Assistant

DHI Mortgage Company
04.2020 - 05.2021
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.

Mortgage Loan Processor

DHI Mortgage Company
06.2018 - 04.2020
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.

Education

Bachelor Of Science - Economics

Texas A&M University
05.2018

Skills

  • Residential mortgage lending regulations
  • Goal oriented
  • Financial analysis
  • Relationship selling
  • Loan origination

Accomplishments

  • Assisted my team in 2022 to become the #2 ranked production branch in the company
  • Closed over 130 million in sales within the first 3 years in my position
  • Closed 152 deals in fiscal year 2024 alone
  • Maintained a 98% or higher capture rate among builder agents who worked with me to close their buyers
  • Assisted one of my sales agents in winning 100% in-house capture award for first quarter of 2025

Certification

NMLS Mortgage Loan Officer Licensing Certification for following states:

  • Florida
  • Georgia
  • Alabama

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Bilingual Loan Consultant

MTH Mortgage
05.2025 - Current

Mortgage Loan Officer

DHI Mortgage Company
05.2021 - 04.2025

Mortgage Loan Officer Assistant

DHI Mortgage Company
04.2020 - 05.2021

Mortgage Loan Processor

DHI Mortgage Company
06.2018 - 04.2020

Bachelor Of Science - Economics

Texas A&M University

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