Zachary Smith
Muskegon,MI
Summary
Results-driven sales and operations professional with 5+ years of experience boosting revenue and team performance in fast-paced retail environments. Skilled in customer engagement, inventory management, and sales strategy execution to drive growth and elevate customer satisfaction.
Overview
6
6
years of professional experience
Work History
Operations Assistant
Wesco Inc
07.2021 - Current
- Oversee store operations with a strong focus on sales performance and customer satisfaction. Manage cash flow, order products, and maintain accurate financial records. Proactively assist customers and use suggestive selling techniques to promote products, increase average transaction value, and enhance the overall shopping experience. Ensure shelves and displays are fully stocked and visually appealing to maximize sales opportunities and drive repeat business.
Sales Associate
Wesco Inc
11.2020 - 07.2021
- Operate the cash register efficiently while providing friendly, attentive customer service. Maintain stocked shelves and a clean, organized store environment. Support team members and assist with any tasks needed to ensure smooth daily operations.
Grocery Team Member
Meijer
10.2019 - 02.2020
- Stock and organize merchandise on shelves to ensure products are properly displayed and easy for customers to locate. Provide friendly, attentive assistance to customers to enhance their shopping experience.
Education
English (Some college)
Muskegon Community College
Muskegon, MI07.2020
Skills
- Inventory and sales management
- Administrative support experience
- Effective team collaboration
- Effective time management
- Strong verbal communication
- Strategic leadership
- Proficient in organization techniques
- Professional phone communication
- Customer-focused retail sales
- Operational leadership
- Experience in managing teams
- Customer service expertise
Timeline
Operations Assistant
Wesco Inc
07.2021 - Current
Sales Associate
Wesco Inc
11.2020 - 07.2021
Grocery Team Member
Meijer
10.2019 - 02.2020
English (Some college)
Muskegon Community College
Personal Information
Work Permit: Authorized to work in the US for any employer