Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Soper

Caro,MI

Summary

Developed strong customer relationship management and problem-solving skills in fast-paced environment. Excel at understanding client needs and providing tailored solutions to enhance satisfaction. Looking to transition into new field where these skills can be leveraged to drive positive outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Account Specialist

S & S Agency
05.2024 - 08.2024
  • Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
  • Coordinated with sales teams to ensure seamless transition from prospecting to account management stages.
  • Collected and analyzed data to learn more about consumer behavior.

Summer Intern

Farm Bureau Insurance
05.2022 - 08.2023
  • Led a successful marketing campaign that targeted current customers to add another insurance policy with Farm Bureau.
  • Learned how to interact with co-workers within an office environment.

Education

Bachelor of Business Administration - Marketing

Saginaw Valley State University
University Center, MI
05-2024

Skills

  • Microsoft office proficiency
  • Business development
  • Excellent communication
  • Advertising and marketing
  • Relationship building
  • Time management

Certification

Google Fundamentals of Digital Marketing

Timeline

Customer Account Specialist

S & S Agency
05.2024 - 08.2024

Summer Intern

Farm Bureau Insurance
05.2022 - 08.2023

Bachelor of Business Administration - Marketing

Saginaw Valley State University