Zachary Stammer
Greenwood,IN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Angie's List
11.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Outside Sales Lead
TruGreen Lawn Care
05.2021 - 08.2023
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Managed territory budget to support development of regional and territory leads.
- Created efficient routes for outside salesman.
HVAC Installer
Sherlock HVAC
02.2019 - 04.2021
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
High School Diploma -
Whiteland Community High School
Whiteland, IN2018
Skills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Product Knowledge
- Relationship Development
- Email and Phone Etiquette
- Issue Resolution
- Data Entry
- Relationship Building
- Rapport Building
- Sales expertise
- Closing Techniques
- Salesforce CRM
- Analytical problem solver
Timeline
Inside Sales Representative
Angie's List
11.2023 - Current
Outside Sales Lead
TruGreen Lawn Care
05.2021 - 08.2023
HVAC Installer
Sherlock HVAC
02.2019 - 04.2021
High School Diploma -
Whiteland Community High School
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