A driven and independent student with basic CPR and AED training and history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Attractions Cast Member
Walt Disney World Company
Orlando, FL
11.2022 - Current
Assisted in training new Cast Members on policies and procedures related to their job duties.
Reported any accidents or incidents occurring in the attraction areas immediately to management.
Delivered crucial safety information to patrons and checked machinery before starting rides.
Verified that all employees were following company policies and procedures during their shifts.
Assisted with loading and unloading of rides to ensure a safe environment for guests.
Identified potential hazards within the attractions and reported them promptly to management.
Delivered exceptional customer service experiences through positive interactions with guests.
Participated in team meetings discussing operational issues and customer service initiatives.
Lifeguard
Universal Studios Volcano Bay
Orlando, FL
05.2022 - 04.2023
Responded quickly to medical emergencies in the pool area.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Trained in CPR, AED, and spinals.
Observed sections of assigned water zone of responsibility.
Utilized training, rescue techniques and proper equipment to aid distressed people.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Maintained constant surveillance of patrons in the swimming area at all times.
Contacted medical authorities immediately in events of serious injury.