Zachary Story
Deatsville
Summary
Goal-oriented supervisor with proven expertise in training and mentoring teams. Skilled in streamlining processes and enhancing operational efficiency. Committed to delivering exceptional customer service and achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Supervisor
Real Pro LLC
Montgomery, AL
07.2023 - Current
- Trained and mentored team members to enhance performance and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Overseen team members in the field for training,
- Streamlined workflow processes, reducing operational delays and increasing efficiency.
- Coordinated scheduling and deployment of technicians for installation and maintenance tasks, optimizing workflow efficiency.
Fiber Optic Technician
Integrated Tech Group
Montgomery, AL
02.2020 - 08.2023
- Installed and terminated fiber optic cables, ensuring high-quality connections.
- Conducted routine maintenance and troubleshooting on fiber optic systems to enhance reliability.
- Collaborated with engineering teams to design network layouts for optimal performance.
- Trained junior technicians on installation procedures and safety protocols, improving team efficiency.
Education
High School Diploma -
Prattville High School
Prattville, AL05-2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
Timeline
Supervisor
Real Pro LLC
07.2023 - Current
Fiber Optic Technician
Integrated Tech Group
02.2020 - 08.2023
High School Diploma -
Prattville High School