Zachary Suggs
Brandon,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Carrabba's Restaurant
Oviedo, FL
05.2021 - Current
- Executed opening and closing tasks, including arranging dining areas and restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Proactively addressed customer grievances related to meals by seeking input and implementing corrective measures.
- Delivered exceptional customer service with a friendly attitude and prompt assistance.
Coordinator
Carrabba's Restaurant
Oviedo, FL
09.2021 - Current
- Provided customer service support, including responding to inquiries and resolving complaint
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Assisted in training new employees on shift operations.
- Ensured an organized work environment through delegating tasks to team members as necessary.
Shift Manager
McDonald's
Seffner, FL
03.2019 - 06.2021
- Trained new employees on company policies, procedures, and job responsibilities.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Ensured accurate completion of opening and closing duties following established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Education
Some College (No Degree) - Emergency Medical Technology
Valencia College
Orlando, FLSome College (No Degree) - Nursing
Hillsborough Community College
Tampa, FLSkills
- Food Delivery
- Supply Restocking
- Table Bussing
- Beverage Preparation
- Marketing
Certification
- Emergency Medical Technician
- ServSafe
- Basic Life Support
Timeline
Coordinator
Carrabba's Restaurant
09.2021 - Current
Server
Carrabba's Restaurant
05.2021 - Current
Shift Manager
McDonald's
03.2019 - 06.2021
Some College (No Degree) - Emergency Medical Technology
Valencia College
Some College (No Degree) - Nursing
Hillsborough Community College
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